IBM Support

User creation on virtual machine fails from Manage > Operations menu with an unknown exception after Db2 pattern deployment

Troubleshooting


Problem

You might experience failures while creating a user from the Manage > Operations menu after deploying IBM Db2 with BLU Acceleration Pattern V1.2.9.0.
It fails with an error message as follows:
OS_Node.XXXXXXX.DB2_Server-Part: Failed because of unknown exception.

Resolving The Problem

Resolution:

An interim fix (IFix) is created to resolve this issue. Complete these steps.

  1. Download the IFix (IFix1290.zip), which is attached to this technote.
  2. Download the document (Document_to_UploadAndInstall_IFix_forUserCreationIssue.docx), which is attached to this technote for steps to upload and install the IFix.
  3. Log on to the IBM Cloud Pak System console.
  4. Click Catalog > Emergency Fixes to upload the iFix.
  5. From the Instance console, go to Manage > Operations, then select and submit the IFix to install it.

Document Location

Worldwide

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFQSV","label":"IBM Cloud Pak System Software"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"}],"Version":"2.3.0.1","Edition":"All editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
06 May 2020

UID

ibm11074392