IBM Support

devscan tool

Product Documentation


Abstract

AIX Support Center Tools

Content

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The devscan tool is a supplemental tool used by AIX support personnel to gather debugging data for Storage Area Networks. The package download includes a manual page that is also available on this site at the Usage tab.

Download package
Package name Platform Released Language Size (Bytes)
AIX 21 December 2022 English Size 230515 (sum  devscan.tar.Z 14293   226)

Installation instructions

Follow these steps to install the devscan tool.

  1. Download the package to your machine.
  2. Unpack and extract the archive. The binary and man page is placed in /usr/local/bin and /usr/share/man/man1.
  3. Inform the IBM product support specialist that you have installed devscan. The specialist may ask you to use specific flags. Review the devscan usage to learn more.

SUPPORT

If you require more assistance, use the following step-by-step instructions to contact IBM to open a case for software with an active and valid support contract.  

1.  Document (or collect screen captures of) all symptoms, errors, and messages related to your issue.

2.  Capture any logs or data relevant to the situation.

3.  Contact IBM to open a case:

   -For electronic support, see the IBM Support Community:
     https://www.ibm.com/mysupport
   -If you require telephone support, see the web page:
      https://www.ibm.com/planetwide/

4.  Provide a clear, concise description of the issue.

5.  If the system is accessible, collect a system snap, and upload all of the details and data for your case.

 - For guidance, see: Working with IBM AIX Support: Collecting snap data

Document Location

Worldwide

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Document Information

Modified date:
21 December 2022

UID

aixtools-499bca6a