Explanation
An error occurred on a channel path to a device.
The system could only access the device through that channel path.
For example, there was a reserve or an allegiance on the channel path.
One
of the following occurred:
- The reply to message IOS427A did not request recovery.
- The device does not support the unconditional reserve command.
In the message text:
- dev
- The device number. The device number is prefixed by the subchannel
set identifier when appropriate.
- BOXED
- The system boxed the device.
- FORCED OFFLINE
- The system forced the device offline.
System action
The system forces the device offline, or boxes
the device, as follows:
- The system ends I/O on the device.
- New I/O requests result in permanent I/O errors.
- The system performs no new allocations for the device.
- If the device was online, the system marks it pending offline.
A pending offline device goes offline when the following conditions
occur in this order:
- The device is no longer allocated to any job.
- Allocation can get the necessary resources to process the request.
- If the device was offline, it remains offline.
Operator response
If the system forced the device offline, do
the following:
- Consult your installation's operating procedures.
- Enter a VARY dev,ONLINE command to bring the
device online. Wait for the device to go entirely offline before doing
so.
- Contact hardware support.
If the system boxed the device, recover the boxed device
as follows:
- Vary the boxed device offline to all sharing systems.
- Isolate the failing control unit for repair.
- Determine the range of affected devices.
- Resynchronize dynamic path selection (DPS) array information for
all affected devices.
- Contact hardware support.
- Bring the device online to allow hardware support personnel to
verify the data on the boxed device. Do one of the following:
- Enter a DISPLAY UNITS command to see if the device is one of the
following:
- Offline and boxed (F-BOX)
- Allocated and boxed (A-BOX)
- If the device is offline and boxed, vary the device online by
entering the following command:
VARY dev,ONLINE
- If the device is allocated and boxed, display the using job steps
that are allocated to the device by entering the following command:
DISPLAY
U,,ALLOC,dev,1
Follow your installation's
procedures for unallocating using job steps.
Vary
the device offline, using the following command:
VARY dev,OFFLINE
Vary
the device online, using the following command:
VARY dev,ONLINE
- If the device is allocated and boxed, but not offline, enter the
following command:
VARY dev,ONLINE,UNCOND
- Verify the data on the volume.
- Identify and recover failing tasks.
- If you want other processors that share the device to access it,
vary the device back online.
- Isolate the failing storage director for customer engineer.
- Identify and recover failing tasks.
- Contact hardware support.
Source
Input/output supervisor (IOS)
Module
Routing code
Descriptor code