Output on a 3800 printer is not purged or requeued until that output group has reached the stacker. Normally, this task is accomplished as output groups are printed and progress through the paper path to the stacker. However, if there are no more output groups available to be printed, you must finish processing the output group before the work can be requeued or purged. Do one of the following actions:

• For the 3800-1 printer, perform a non-process runout by pressing STOP, NPRO, READY.
• Enter the $P PRTnnnn command to drain the printer.
• Make other output groups available to print.
• For the 3800-3 printer, allow the NPRO time interval to expire.