Repair a redundant service processor assembly

Use this procedure to repair a service processor assembly and time-of-day battery.

Note whether the control panel needs to be moved. The control panel needs to be moved if it is on the same side as the service processor assembly that is being repaired.

Power off the system and remove the power cords:

Before continuing ensure the device is not being used by the customer.
If possible, shut down any running applications and the operating system before powering off the system.
After the system is powered off, remove all power cords from all of the processor enclosures, starting with the primary processor enclosure (topmost) and then each secondary enclosure, working from top to bottom.

If necessary, move the control panel.

Does the control panel need to be moved?

Yes No

↓ Go to step 6.

Does the control panel need to be moved?
Yes	No
↓	Go to step 6.

Remove the front covers from both drawers containing the redundant service processors.

To remove:

Unlock the cover.
Grasp the edges of the right side (A) and pull it towards you to open it.
After opening the cover, press down on the lever (B) that is located inside along the top, left side of the cover.
Tilt the top of the cover away from the tower and lift the cover off.

When you have completed these steps for both drawers, click Next to continue.

Remove the Control Panel

Remove the control panel from the top drawer by pressing the locking tabs (A) on both sides of the panel, grasping the edges of the panel, and pulling it out of its bay (B).

Attention: A control panel or control panel filler must be in place when the system is on for proper air flow and cooling.

Remove the Service Processor Assembly

Label and disconnect all cables connected to the service processor assembly.
Press the thumb release (A) on the service processor assembly to unlock the handle.
Pull the handle to the right to unseat the service processor assembly.
Pull the service processor assembly from the card enclosure using the handle and supporting the bottom of the card.

PBMLRackRemoveServiceProcessorAssemblyAndBattery20

Remove the Time-Of-Day Battery

Remove the time-of-day battery (A) from its slot as shown.
Install the Time-Of-Day Battery

If a time-of-day battery (A) is not present, install one in the new service processor assembly.

Install the Service Processor Assembly

Align the service processor assembly with the card slot.
Slide the service processor assembly all the way into the card slot in the card enclosure.
Push the handle (A) toward the service processor assembly until the release tab locks the handle in place. This will secure the service processor assembly into the card slot.
Reconnect all service processor assembly cables.

PBMLRackInstallServiceProcessorAssemblyAndBattery20

Install the Control Panel

Install the control panel in the top drawer by pressing the locking tabs (A) on both sides of the panel, grasping the edges of the panel, and pulling it out of its bay (B).

Attention: A control panel or control panel filler must be in place when the system is on for proper air flow and cooling.

Install the front covers on both drawers containing the redundant service processors

To install:

Tilt the top of the cover towards you while inserting the lower corner pin (A) into the lower hole in the cover.
Tilt the top of the cover towards the tower until the spring loaded upper pin (B) seats into the upper hole in the enclosure.
Grasp the right side of the cover and push it towards the frame to close it.

Install the power cords
If you removed the power cords, reinstall the power cords for all of the processor enclosures.

Install the cords in the following order:

Secondary 2

Secondary 3

Primary

Secondary 1
Restore Network Connectivity

The installed Service Processor must connect to the network to be accessible from the HMC.

How will the IP address of the service processor be managed?

Configure a static IP Address Obtain an IP Address automatically from a DHCP server

↓ Go to step 3

How will the IP address of the service processor be managed?
Configure a static IP Address	Obtain an IP Address automatically from a DHCP server
↓	Go to step 3

To configure the PC or mobile computer to access ASMI:

The Advanced System Management Interface (ASMI) will be used to configure the new Service Processor. A PC or mobile computer must be connected to the Service Processor to access ASMI.

To configure the PC or mobile computer to access ASMI

Connect an Ethernet cable from the PC or mobile computer to the Ethernet port labeled HMC1, or the Ethernet port labeled HMC2 on the Service Processor being serviced.
Configure the Ethernet interface on the PC or mobile computer to an IP address and subnet mask within the same subnet as the server, so that your PC or mobile computer can communicate with the Service Processor.
Use the following table to help determine these values:
```
Service 
Processor 
connector  IP address   Subnet mask     Gateway address

HMC1       169.254.2.147  255.255.255.0   169.254.2.1
HMC2       169.254.3.147  255.255.255.0   169.254.3.1
```
For example, if you connected your PC or mobile computer to HMC1, the IP address for your PC or mobile computer could be 169.254.2.1 and the subnet mask would be 255.255.255.0. Set the gateway IP address to the same IP address as the PC or mobile computer.

To connect to the ASMI:

To configure the Service Processor you must connect to the Advanced System Management Interface (ASMI).

To connect to the ASMI

Type the ASMI address in the Address field of your PC's or mobile computer's Web browser.
When the login display appears, enter one of the following default user IDs and passwords:
```
User ID       Password
admin         admin
```
Change the default password when prompted

To configure the Service Processor's static IP Address:

Configure the Service Processor's static IP Address.

To configure the Service Processor's static IP Address

From the navigation area, expand Network Services.
Click Network Configuration.
If your service processor connects to the network using a static IP address on Ethernet port HMC1, fill in the section labeled Network interface eth0.
If your service processor connects to the network using a static IP address on Ethernet port HMC2 , fill in the section labeled Network interface eth1.

Ensure that the following fields are filled in correctly:

Field                Value
Configure this 
interface?           Yes
Type of IP address   Static
IP address           The service 
                     Processor's 
                     static IP address
Subnet mask          255.255.255.0

Click Continue and verify your settings on the Network Configuration panel.
Click Save Settings to complete the static IP Address configuration.

Note: If you can not access the ASMI. or if the system will not power-on, after exchanging a service processor assembly, you might have a server firmware level problem. If the new service processor assembly contains an earlier release of server firmware than you were using, it might not support your current hardware configuration. You will need to update your server firmware using the USB port on the service processor assembly. Refer to Hardware Management Console models 7042-CR4, 7042-C06, and 7042-C07 service .

Verify the repair.

Go to Verifying a repair.