The service mode provides the most complete check of the
system resources, but requires that no other programs are running
on the system.
You must use the service mode without a management console attached.
To run online diagnostics in service mode, perform the
following steps:
- Stop all programs including the AIX® operating system.
- Remove all tapes, diskettes, and CDs.
- Turn off the system unit power.
- Turn on the system unit power.
- After the keyboard power-on self-test (POST) indicator
(the word keyboard) is displayed on the firmware console, and
before the last POST indicator (the word speaker) is displayed,
press 6 on the keyboard or on the ASCII terminal to boot to service
mode using the customized service mode boot list.
- Enter any passwords, if requested.
- When the Diagnostic Operating Instructions display is shown,
follow the online instructions to check the wanted resources.
Note: If you are not shown the Diagnostic Operating Instructions
display, try to run the stand-alone diagnostics.
- When finished, contact your next level of support or your
hardware service provider about any information you received during
the diagnostics, including service request numbers (SRNs).
Subscribe to this information