Before you begin a session, remote service support must be allowed
access by the system.
Perform the following to allow access for remote service support:
- Select the Work with remote service support option on the
Use Dedicated Service Tools (DST) display.
- Select the Change service attributes option.
Set
the Allow remote access field to 1 (yes).
Note: The system is shipped
with remote service access disabled (not allowed). After remote access is
set to 1 the first time, it remains set until you select 2 (not allowed) or
the system is restored. The system operates normally with remote access in
either state (allowed or not allowed).
- The system now allows a remote service support session. To activate
a remote service support session, see Activating remote service support.
This ends the procedure.
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