This SRC might indicate a communications error.
Find the unit reference code in the following table. For more on the Failing Item column entries, see Table 2. Failing items details, which follows the reference code table below.
Table 1. (B002) Reference codes
| Reference Code | Description/Action Perform all actions before exchanging Failing Items | Failing Item |
|---|---|---|
| 2321 | Procedure error in Licensed Internal Code | |
| 2322 | Data-set-ready error on modem interface | |
| 2340 | Data-set-ready changed to not active; for information only | |
| 2651 | First call failed, retrying call; no CFI from modem
The remote answer timer expired without the system detecting either the rise of DSR or a call failure indication from the modem. The system tries the call again, up to the number of tries specified in the dial retry parameter of the controller description. |
|
| 2652 | First call failed, retrying call; CFI AB from modem
After dialing, the system detected a call failure indication AB from the modem. The system tries the call again, up to the number of tries specified in the dial retry parameter of the controller description. CFI AB is sent from the modem if the modem's timer expires after answer tone was detected and before the modem is ready for data transfer. |
|
| 2653 | First call failed, retrying call; CFI DE from modem
After dialing, the system detected a call failure indication DE from the modem. The system tries the call again, up to the number of tries specified in the dial retry parameter of the controller description. CFI DE is sent from the modem if the modem failed to detect a dial tone when expected or detected a dial tone when another tone was expected. This can occur if the telephone cable is not plugged into the back of the modem. |
|
| 2654 | First call failed, retrying call; CFI ET from modem
After dialing, the system detected a call failure indication ET from the modem. The system tries the call again, up to the number of tries specified in the dial retry parameter of the controller description. CFI ET is sent from the modem if the modem detects a busy signal (engaged tone). |
|
| 2656 | First call failed, retrying call; CFI NT from modem
After dialing, the system detected a call failure indication NT from the modem. The system tries the call again, up to the number of tries specified in the dial retry parameter of the controller description. CFI NT is sent from the modem if the modem's timer expires without detecting an answer tone or a ring back, and had detected the expected dial tones. This situation could result from a person answering the telephone. |
|
| 2657 | First call failed, retrying call; CFI RT from modem
After dialing, the system detected a call failure indication RT from the modem. The system tries the call again, up to the number of tries specified in the dial retry parameter of the controller description. CFI RT is sent from the modem if the modem does not detect the remote answer when the timer expired or the modem is still detecting ring back. This response is also sent if the modem ends a call because the ring counter reached its limit. |
|
| 2660 | Call failed, retrying call; Non-standard CFI from modem
After dialing, the system detected a call failure indication from the modem that was not recognized. The system tries the call again, up to the number of tries specified in the dial retry parameter of the controller description. |
|
| 3200 | Clear-to-send state changed; error limit per 256 reached | |
| 3201 | Data-set-ready state changed; error limit per 256 reached | |
| 3202 | Clear-to-send state changed; error limit per 256 reached | |
| 3203 | Carrier-detect state changed; error limit per 256 reached | |
| 3204 | Call not completed; error limit per 256 reached | |
| 3205 | Call completed with error; error limit per 256 reached | |
| 3206 | Data-line-occupied error; error limit per 256 reached | |
| 3207 | Abandon-call-retry error; error limit per 256 reached | |
| 3208 | Present-next-digit error; error limit per 256 reached | |
| 3209 | Distant-station-connected error; error limit per 256 reached | |
| 320B | Data-set-ready state changed; error limit per 256 reached | |
| 320C | Incorrect number dialed; error limit per 256 reached | |
| 4200 | Wrong data block received; error limit per 256 reached | |
| 4201 | Wrong data block received; error limit per 256 reached | |
| 4202 | Temporary text delay block sent; error limit per 256 reached | |
| 4203 | Wait-acknowledge block sent; error limit per 256 reached | |
| 4204 | Incorrect data block sent; error limit per 256 reached | |
| 4205 | Communications IOP cannot receive; limit reached | |
| 4206 | Receive-time-out error; error limit per 256 reached | |
| 4207 | Continuous synchronization on line; error limit reached | |
| 4208 | No synchronization received; error limit per 256 reached | |
| 4209 | Synchronous time-out; error limit per 256 reached | |
| 4220 | Communications line already in use | |
| 4240 | Adapter not installed | |
| 4340 | V.25 adapter not installed | |
| 4376 | Automatic call unit already in use | |
| 4502 | Incorrect command value sent by Licensed Internal Code | |
| 4503 | Incorrect command value sent by Licensed Internal Code | |
| 4504 | Incorrect parts installed for BSC communications | |
| 4505 to 4506 | Incorrect command value sent by Licensed Internal Code | |
| 4508 to 4509 | Incorrect command value sent by Licensed Internal Code | |
| 450A | Incorrect command value sent by Licensed Internal Code | |
| 450B | Incorrect command value sent by Licensed Internal Code | |
| 450E | Call type not permitted | |
| 4590 | Wrong telephone number specified in system configuration | |
| 4592 | No number specified in controller description | |
| 4594 | Wrong telephone number specified in system configuration | |
| 5410 | Data-set-ready error on modem interface | |
| 5472 | Data-line-occupied initially 'on' error | |
| 5474 | Automatic call unit has data-line-occupied error | |
| 5476 | Automatic call unit has present-next-digit error | |
| 5501 to 5503 | Incorrect command value sent by Licensed Internal Code | |
| 5504 | Incorrect command value sent by Licensed Internal Code | |
| 5505 | Incorrect command value in I/O card LIC | |
| 5520 to 5521, 5549 | Incorrect command value sent by Licensed Internal Code | |
| 5590 | Too many dial digits in call setup | |
| 5630 | Automatic call unit has distant-station-connected error | |
| 5632 | Automatic call unit has data-set-ready error | |
| 5651 | Call failed, no Call Failure Indication from modem
The remote answer timer expired without the system detecting either the rise of DSR or a call failure indication from the modem. The system has reached the number of tries in the dial retry parameter in the controller description. |
|
| 5684 | Automatic call unit has call-clear error | |
| 5886 | Automatic call unit switched link time-out; no answer | |
| 5A18 | Clear-to-send signal failed to drop on modem interface | |
| 5A1C | Clear-to-send signal dropped on modem interface | |
| 5A20 | Clear-to-send not active on modem interface | |
| 5A24 | Carrier-detect dropped on modem interface | |
| 5A54 | Data-set-ready did not drop during time-out | |
| 5A58 | Data-set-ready did not come up during time-out | |
| 5C68 | Too many user connections attempted | |
| 5E00 | Wrong or no external communications cable installed | |
| 5E01 | Call error; incoming call received during outgoing call | |
| 6210 | Communications controller storage not available | |
| 6212 | Storage deallocation error | |
| 6214 | Storage allocation error | |
| 6288 | Port not operational | |
| 6320 | Automatic call unit has abandon-call attempt | |
| 6322 | Abandon call retry error; incorrect number length | |
| 6870 | Automatic call unit power turned off | |
| 6890 | Data-set-ready dropped on modem interface | |
| 6C05 | Error in I/O card Licensed Internal Code | |
| 6C0A | Hardware detected failure | |
| 7210 | Communications controller storage not available | |
| 7212 | Communications program error | |
| 7C00, 7C02 | Communications program error | |
| 7C03 | Resource or storage not available | |
| 7C04 | Communications program error | |
| 7C05 | Incorrect command value in I/O card LIC | |
| 7C09 | Communications program error | |
| FFFF | User suspected communications problem. |
Table 2. Failing items details
| Failing Item | Description | Document Description |
|---|---|---|
| AJDG301 | Licensed Internal Code | See the service documentation for instructions. |
| UJ0E3 | Communications network equipment | |
| UJB35 | CTSTMR value in CRTLINBSC command | Communications Configuration |
| UJB35 | AUTOANS, AUTODIAL, DIALCMD, SWTCNN, CNN in CRTLINBSC | Communications Configuration |
| UJB35 | DSRDRPTMR value in the CRTLINBSC COMMAND | Communications Configuration |
| UJB35 | INTERFACE value in CRTLINBSC command | Communications Configuration |
| UJB35 | CNN value in CRTLINBSC command | Communications Configuration |
| UJB35 | STXLRC value in CRTLINBSC command | Communications Configuration |
| UJB35 | RSRCNAME value in CRTLINBSC command | Communications Configuration |
| UJB35 | RMTANSTMR value in the CRTLINBSC command | Communications Configuration |
| UJB35 | ASPT ACRSRCNAME value in CRTLINBSC command | Communications Configuration |
| UJB35 | MAXBUFFER value in CRTLINBSC command | Communications Configuration |
| UJB35 | THRS THRESHOLD value in CRTLINBSC command | Communications Configuration |
| UJB35 | SNBU, MODEMRATE values in CRTLINBSC command | Communications Configuration |
| UJB36 | DIALRTY value in CRTCTLBSC command | Communications Configuration |
| UJB36 | CNNNBR value in CRTCTL______ command | Communications Configuration |
| UJB37 | System processor workload heavy | Communications Configuration |
| UJB37 | System processor workload heavy | Communications Configuration |
| UJC38 | Line or automatic call unit already in use | |
| UJE34 | CONF Configuration or OS/400 licensed program | Communications Configuration |
| UJE34 | No failure found | Communications Configuration |
| USER | User suspected communications problem. |