Troubleshooting
If you observe unexpected behaviors, the following pages help you resolve issues.
- Troubleshooting the BPMN event emitter
To better follow up the activity of the BPMN event emitter, you can enable tracing. If events are not flowing to the JMS queue or to Kafka, use the check lists to ascertain proper JMS configuration. - Troubleshooting the Case event emitter
Known problems with the Case event emitter application are diagnosed and solutions described. - Troubleshooting the undefined case type in dashboards
New in 18.0.2 If you see the case type value displayed as <Undefined> in some activity dashboards, create a scripted field to replace the predefined field for the display name of the case type. - Troubleshooting the ODM event emitter
New in 18.0.2 You might observe that ODM events do not appear to be processed and stored either in Elasticsearch or in the HDFS data lake. - Troubleshooting Apache Flink jobs
If you do not see events flowing to HDFS or to Elasticsearch and Flink job logs report errors, explore possible diagnoses and solutions. - Troubleshooting Elasticsearch
If you encounter a security policy error with Elasticsearch, here are the diagnosis and solution.
Parent topic: IBM Business Automation Insights