(2749, 2767, 2768, 2842, 2843, 2844, 284B, 5702, 570B) Reference codes

If the error is reported on the control panel, the unit reference code is characters 5 through 8 of the top 16 character line of function 11. If the error is reported on the console, the unit reference code is the 4 rightmost characters of word 1.
Find the unit reference code in the following table.

Attention: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card except where separate 673x cache instructions are provided.

For more on the Failing Item column entries, see Table 2. Failing Items Details, which follows the reference code table below.

Table 1. (2749, 2767, 2768, 2842, 2843, 2844, 284B, 5702, 570B) Reference codes

Reference Code	Description/Action Perform all actions before exchanging Failing Items	Failing Item
0A17	A permanent I/O processor failure occurred	IOP MA_BRDG AJDGP01 AJDG301
0A22	I/O processor detected a storage transfer error	AJDGP01 AJDG301 IOP MA_BRDG
102E	Out of alternate sectors for disk storage	FI01105
1306	I/O processor card or Licensed Internal Code error A microprocessor exception occurred on the I/O processor.	AJDGP01 IOP FI01104 BACKPLN
1307	I/O processor resource not available	AJDGP01 AJDG301
1310	I/O processor resource not available The I/O processor error log is being filled faster than the errors are being reported to the system. Check other errors reported to the system and correct them.
1317	I/O processor card error Display the Service Action Log entry for this SRC. If the Failing Item indicates IOP, then replace the IOP. If the Failing Item indicates SVCDOCS, then do NOT replace the IOP. This is a recoverable error. Perform the following: 1. If the I/O Processor is not operable and disk units are attached, use Hardware Service Manager to re-IPL the IOP. Other resources attached to the IOP may then need to be Varied On. 2. If disk units are not attached, perform the VRYCFG RESET(*YES) command to reset the IOP and Vary On attached resources.	SVCDOCS
2200	I/O processor Licensed Internal Code error	AJDGP01
2201	Removable media error during IPL	USER FI01105
2202	Removable media error during IPL	FI00022 FI01105
3000	A permanent I/O processor failure occurred	FI01101 IOP MA_BRDG
3001	Not valid condition in I/O Processor Licensed Internal Code The Licensed Internal Code found a condition that should not have occurred.	IOP AJDGP01
3002	Addressed device failed to respond to selection Perform IOPIP16.	FI01105 STORIOA FI01140 FI01141 FI01106
3006	System bus error	IOP ANYBUS FI01101
3020	I/O processor detected a SCSI bus configuration error Error occurred on SCSI bus 0. To correct or isolate a possible user error or configuration error, perform IOPIP17. Use the failing item (FI) codes to find failing devices.	USER FI01107 STORIOA
3021	I/O processor detected a SCSI bus configuration error Error occurred on SCSI bus 1. To correct or isolate a possible user error or configuration error, perform IOPIP17. Use the failing item (FI) codes to find failing devices.	USER FI01107 STORIOA
3022	I/O processor detected a SCSI bus configuration error Error occurred on SCSI bus 2. To correct or isolate a possible user error or configuration error, perform IOPIP17. Use the failing item (FI) codes to find failing devices.	USER FI01107 STORIOA
3023	I/O processor detected a SCSI bus configuration error Error occurred on SCSI bus 3. To correct or isolate a possible user error or configuration error, perform IOPIP17. Use the failing item (FI) codes to find failing devices.	USER FI01107 STORIOA
3080	I/O processor Licensed Internal Code error	AJDGP01
3081	System log entry only, no service action required
3084	I/O processor card or Licensed Internal Code error A microprocessor exception occurred on the I/O processor.	AJDGP01 IOP FI01104 MA_BRDG
3087	I/O processor resource not available The Licensed Internal Code could not allocate resources on the I/O processor card.	AJDGP01 AJDG301 IOACNFG FI01104
3100	I/O processor card detected interface error Error occurred on SCSI bus 0. Perform IOPIP13.	FI01107 STORIOA FI01140 DEVBPLN
3101	I/O processor card detected interface error Error occurred on SCSI bus 1. Perform IOPIP13.	FI01107 STORIOA FI01140 DEVBPLN
3102	I/O processor card detected interface error Error occurred on SCSI bus 2. Perform IOPIP13.	FI01107 STORIOA FI01140 DEVBPLN
3103	I/O processor card detected interface error Error occurred on SCSI bus 3. Perform IOPIP13.	FI01107 STORIOA FI01140 DEVBPLN
3109	I/O processor timed out a device command Perform IOPIP16.	FI01105 STORIOA FI01140 BACKPLN FI01106
3110	I/O processor card detected interface error Perform IOPIP16.	FI01105 STORIOA FI01140 BACKPLN FI01106
3120	I/O Processor detected that the bus is not operational A device was added to SCSI bus 0 of the I/O Adapter and caused the bus to become not operational. Remove the device.	SVCDOCS
3121	I/O Processor detected that the bus is not operational A device was added to SCSI bus 1 of the I/O Adapter and caused the bus to become not operational. Remove the device.	SVCDOCS
3122	I/O Processor detected that the bus is not operational A device was added to SCSI bus 2 of the I/O Adapter and caused the bus to become not operational. Remove the device.	SVCDOCS
3123	I/O Processor detected that the bus is not operational A device was added to SCSI bus 3 of the I/O Adapter and caused the bus to become not operational. Remove the device.	SVCDOCS
3136	The removable media device is assigned elsewhere	USER FI01105
3140	I/O Processor detected that the bus is now operational This reference code and the 3120 reference code that occurred before it require no service action, since SCSI bus 0 is now operational.
3141	I/O Processor detected that the bus is now operational This reference code and the 3121 reference code that occurred before it require no service action, since SCSI bus 1 is now operational.
3142	I/O Processor detected that the bus is now operational This reference code and the 3122 reference code that occurred before it require no service action, since SCSI bus 2 is now operational.
3143	I/O Processor detected that the bus is now operational This reference code and the 3123 reference code that occurred before it require no service action, since SCSI bus 3 is now operational.
3150	I/O processor detected a SCSI bus configuration error Internal and external SCSI cables are connected to SCSI bus 0 at the same time. Correct the SCSI bus 0 configuration.	SVCDOCS
3151	I/O processor detected a SCSI bus configuration error Internal and external SCSI cables are connected to SCSI bus 1 at the same time. Correct the SCSI bus 1 configuration.	SVCDOCS
3200	A tape/CD or disk device reported a failure	FI01105 STORIOA IOP MEDIA
3203	Disk media format bad	FI01105
3205, 3215	Disk sector read error Disk unit data may need to be reloaded, but the disk unit does not need to be replaced.	FI01105
3250	Disk unit requires initialization before use. Perform a D-IPL and work on errors found in the log.	USER
3300	Storage unit detected a media problem Perform IOPIP01.	MEDIA FI00121 FI01141
3400	I/O processor card detected device error NOTE: If external devices are attached check EXTSCSI and DEVTERM first.	FI02112 STORIOA FI01106 DEVTERM FI01140
3401	Device backplane problem	DEVBPLN
3501	I/O processor Licensed Internal Code error	AJDGP01 IOP
3600 to 3601	System log entry only, no service action required
6070	A permanent I/O processor failure occurred	IOP
6071	I/O processor Licensed Internal Code error	AJDGP01
6072	I/O processor Licensed Internal Code error	AJDGP01 IOP
6073	IPL device not ready	MEDIA FI01105 USER
6075	I/O processor resource not available	AJDGP01
6076	I/O processor card detected media error	MEDIA AJDGP01 FI01105
6081 to 6083	I/O processor Licensed Internal Code error	AJDGP01 IOP
6085	I/O processor Licensed Internal Code error	AJDGP01 IOP MA_BRDG
6200	A permanent IOA hardware error occurred	FCIOA OPT_CLN
6201	IOA LID is not valid	AJDGP01
6602	An I/O processor Licensed Internal Code error occurred.	AJDGP01
8000	A permanent IOP or cache adaptor card failure occurred. Note: DO NOT replace both FRUs at the same time. Exchange the FRUs one at a time in the order shown.	STORIOA CACHE
8002	A permanent cache adaptor card failure occurred. Note: DO NOT replace both FRUs at the same time. Exchange the FRUs one at a time in the order shown.	CACHE STORIOA
8004	Voltage drop detected on I/O processor 5 volt power supply.	FI01141 STORIOA
8005	A recoverable IOP or cache adaptor card error occurred. Note: DO NOT replace both FRUs at the same time. Exchange the FRUs one at a time in the order shown.	STORIOA CACHE
8007	A recoverable cache adaptor card error occurred. Note: DO NOT replace both FRUs at the same time. Exchange the FRUs one at a time in the order shown.	CACHE STORIOA
8010 to 8011	A permanent cache adaptor card failure occurred. The cache adaptor card may be missing, broken or incompatible. Note: DO NOT replace both FRUs at the same time. Exchange the FRUs one at a time in the order shown.	CACHE STORIOA
8100	I/O processor Licensed Internal Code error	AJDGP01 IOP
8130	IOA detected recoverable device bus error An error occurred on SCSI bus 0. No action is required. This reference code is logged for information only.
8131	IOA detected recoverable device bus error An error occurred on SCSI bus 1. No action is required. This reference code is logged for information only.
8132	IOA detected recoverable device bus error An error occurred on SCSI bus 2. No action is required. This reference code is logged for information only.
8133	IOA detected recoverable device bus error An error occurred on SCSI bus 3. No action is required. This reference code is logged for information only.
8140	IOA detected recoverable device bus error No action is required. This reference code is logged for information only.
8141	IOA detected recoverable device error No action is required. This reference code is logged for information only.
8145	A recoverable I/O processor error occurred.	STORIOA
8146	Disk device detected recoverable error	FI01105
8150	A permanent I/O processor failure occurred	STORIOA ANYBRDG
8151	I/O processor Licensed Internal Code error	AJDGP01 STORIOA
8155 to 8156	A permanent I/O processor failure occurred	AJDGP01 STORIOA
8157	I/O adapter card error Display the Service Action Log entry for this SRC. If the Failing Item indicates I/O adapter, then replace the I/O adapter. If the Failing Item indicates SVCDOCS, then do NOT replace the I/O adapter. This is a recoverable error. Perform the following for the I/O processor that the I/O adapter is attached to: 1. If the I/O Processor is not operable and disk units are attached, use Hardware Service Manager to re-IPL the IOP. Other resources attached to the IOP may then need to be Varied On. 2. If disk units are not attached, perform the VRYCFG RESET(*YES) command to reset the IOP and Vary On attached resources.	SVCDOCS
8200	I/O processor Licensed Internal Code error	AJDGP01 IOP
8300	I/O processor card or Licensed Internal Code error A microprocessor exception occurred on the I/O processor.	STORIOA IOP AJDGP01
8301	Not valid condition in I/O Processor Licensed Internal Code The Licensed Internal Code found a condition that should not have occurred.	FI01101 AJDGP01 IOP
8400	I/O processor Licensed Internal Code error	AJDGP01
9000	I/O processor card detected device error	FI01105 STORIOA
9001	I/O processor card detected device configuration error Perform IOPIP33.	SVCDOCS
9002	I/O processor card detected device error Perform IOPIP16.	FI01105 STORIOA FI01140 BACKPLN FI01106
9008	I/O card does not support functions expected by devices Perform IOPIP25.	SVCDOCS
9009	Call your next level of support for assistance	SVCDOCS
9010	Cache data associated with attached devices cannot be found Perform IOPIP31.	SVCDOCS
9011	Cache data belongs to devices other than those attached Perform IOPIP32.	SVCDOCS
9012	IOP requires a cache adaptor card but cannot find it. The cache adapter card is missing or broken. Perform IOPIP29.	CACHE
9013	The IOP and attached cache adaptor card are not compatible. Perform IOPIP19.	SVCDOCS
9020 to 9021	Array not functional due to present hardware configuration. Perform IOPIP20.	SVCDOCS
9022 to 9024	Array not functional due to present hardware configuration. Perform IOPIP22.	SVCDOCS
9025	Disk unit is not supported at its physical location. Perform IOPIP21.	SVCDOCS
9026	Array not functional due to present hardware configuration. Perform IOPIP22.	SVCDOCS
9027	Array not functional due to present hardware configuration. Perform IOPIP34.	SVCDOCS
9028	Incorrect hardware configuration change has been detected. Reduce the number of arrays on IOP. Either move all devices in an array to another IOP that supports arrays, or stop an array on this IOP.	SVCDOCS
9029	Incorrect hardware configuration change has been detected. Contact your next level of support.	SVCDOCS
902F	Array addendum Product Activity Log entry This entry contains additional array information for 90xx reference codes when the array contains more than 10 members. Use the 90xx entry that occurred at the same time as this reference code as the starting point for this problem.
9030	Array no longer protected due to missing or failed disk unit Perform IOPIP21.	SVCDOCS
9031	Automatic rebuild initiated for array Either a previous rebuild was interrupted and was automatically restarted, or a hot spare disk unit was used to automatically rebuild the array. Look for other reference codes and take action on them.
9040	Array protection temporarily suspended No action required. Protection will be automatically restarted.
9041	Background array parity check detected and corrected errors Call your next level of support to report the problem.	AJDGP01
9050	Required cache data cannot be located for a disk unit. Perform IOPIP30.	SVCDOCS
9051	IOP cache data exists for a missing or failed device. If all configured units are missing, a 9054 reference code may appear in the product activity log. If so, perform the action indicated for the 9054 reference code. Otherwise, perform IOPIP27.	SVCDOCS
9052	Cache data exists for device that has been modified. Perform IOPIP28.	SVCDOCS
9053	IOP resources not available due to previous problems. Take action on other IOP reference codes which have surfaced. If you cannot get to SST or DST, and cannot perform a type A or B IPL, perform a type D IPL from removable media. Look for Product Activity Log entries for other IOP reference codes and take action on them.	SVCDOCS
9054	IOP resources not available due to previous problems. Power off the system and remove all new or replacement disk units. IPL the system to DST. If you cannot perform a type A or B IPL, perform a type D IPL from removable media. Look for Product Activity Log entries for other IOP reference codes and take action on them.	SVCDOCS
9081	I/O processor card detected device error	FI01105 STORIOA
9082	I/O processor card detected device error Perform IOPIP16.	FI01105 STORIOA FI01140 BACKPLN FI01106
9090	Disk unit has been modified after the last known status. Re-IPL the system. If any reference codes are surfaced, go to List of system reference codes and use the new reference code as the entry point to the problem. If you cannot resolve the problem, contact your next level of support.	SVCDOCS
9091	Incorrect hardware configuration change has been detected. Re-IPL the system. If any reference codes are surfaced, go to List of system reference codes and use the new reference code as the entry point to the problem. If you cannot resolve the problem, contact your next level of support.	SVCDOCS
9092	Disk unit requires initialization before use. Perform IOPIP26.	SVCDOCS
B3B1 to B3B7	A permanent I/O processor failure occurred	IOP
B3B8	Multi-adapter bridge error detected.	MA_BRDG IOP
B3B9	A permanent I/O processor failure occurred	IOP
B3E0 to B3E1	I/O processor detected a fault condition.	IOP MA_BRDG
B410 to B411	A permanent I/O processor failure occurred	STORIOA
B412	Tape/CD or disk bus interface error occurred Perform IOPIP16.	FI01107 FI01140 STORIOA DEVTERM
B935	Unknown hardware detected	FI01101 AJDGP01 IOP MA_BRDG
BE00	I/O processor detected a fault condition.	AJDGP01 IOP FI01104 MA_BRDG
FF3D	I/O adapter detected a recoverable error	STORIOA ANYBRDG
FF6D	I/O processor detected a recoverable system bus error	IOP ANYBUS

Table 2. Failing items details

Failing Item	Description	Document Description
AJDG301	Vertical Licensed Internal Code	Service Functions; APAR or LICTR
AJDGP01	I/O card Licensed Internal Code	Service Functions; APAR or LICTR
AJDGP01	I/O processor Licensed Internal Code	Service Functions; APAR or LICTR
ANYBRDG	System I/O bus or any attached card	See the service documentation for instructions.
ANYBUS	IOP card bus error	See the service documentation for instructions.
BACKPLN	Card Enclosure or Planar Board	See the service documentation for instructions.
CACHBAT	Cache battery pack	See the service documentation for instructions.
CACHE	Cache adaptor card	See the service documentation for instructions.
CMPRES1	Compressed device and compression IOA are not compatible	See the service documentation for instructions.
CTLPNL	Control panel, or the interface to the Control panel	See the service documentation for instructions.
DEVBPLN	Device backplane	See the service documentation for instructions.
DEVTERM	Terminating plug	See the service documentation for instructions.
FCIOA	Fibre Channel IOA	See the service documentation for instructions.
IOACNFG	Configuration error	See the service documentation for instructions.
IOP	I/O processor card	See the service documentation for instructions.
MA_BRDG	Multi-adapter bridge	See the service documentation for instructions.
MEDIA	Defective media	See the service documentation for instructions.
OPT_CLN	Fiber optic cleaning kit	See the service documentation for instructions.
PCIBUS	Any PCI card on the PCI bus	See the service documentation for instructions.
STORIOA	Storage I/O adapter	See the service documentation for instructions.
SVCDOCS	Customer engineer directed to system problem analysis	See the service documentation for instructions.
USER	System Operator/User	See the service documentation for instructions.

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