Faster, automated partner onboarding
IBM Sterling® Partner Engagement Manager (PEM) reduces the time and resources required to onboard new partners while managing and maintaining existing partners. By automating the onboarding process, Partner Engagement Manager limits costly manual errors and increases efficiency as partners can maintain their own records.
Centrally manage contact and certificate data to eliminate manual, repetitive tasks while progress dashboards monitor activity, performance and SLA compliance.
Reduce onboarding time across applications, help manage partner relationships across your organization and encourage collaboration with partner communities with an extensible self-service platform.
Choose from on-premise or cloud provider deployment options on Red Hat® OpenShift® Certified Containers based on your IT strategy and data security requirements.
All about managing relationships
1) The onboarding activities necessary to set up a new partner or new document with an existing partner
2) A “continuous-touch” approach to managing the relationship
3) Offering line-of-business and partner staff the self-service necessary to end reliance on IT
To better understand IBM’s approach to alleviating your onboarding pain, PEM features, and PEM architecture, read this technical overview of IBM Sterling Partner Engagement.
Features
- Offers centralized and streamlined partner on-boarding process that reduces time and resources required.
- Provides self-service portal where both business users and partners can self-onboard and self-administer their profile without IT involvement.
- Enhances overall performance while limiting errors and risks by implementing a secure means of managing partner data.
- Helps your users, applications and back-end systems seamlessly interact with IBM Sterling Partner Engagement Manager using self-service features and cloud-standard APIs.