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Reimagine and modernize HR with AI at the core to deliver better business outcomes, and unlock employee and work potential
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Unlock new levels of workforce performance and productivity

As businesses face multiple challenges: evolving employee expectations, a global labor shortage, and a growing skills gap, HR leaders are being looked to for answers and leadership. HR leaders have a critical role in turning their organization into one that anticipates disruption and moves with agility to compete and win in uncertain times. HR organizations must evolve and adopt new ways of working between running-the-business and driving transformation initiatives. Doing so will enable them to balance strategy and execution.

IBM HR and talent transformation consulting works hand-in-hand with HR who play a pivotal role to seamlessly integrate workforce dynamics into these broader transformation initiatives. Together, we reimagine Human Resources with AI at the core—delivering business value, advancing the talent agenda, accelerating the digital roadmap, creating a modern and agile HR function -- underpinned with a consumer-inspired employee experience. Applying our deep industry expertise, we work with organization to address their unique talent goals and challenges, creating strategies that unlock new levels of workforce performance and productivity inside their business.

AI Academy episode

Learn about the possibilities of infusing AI to your HR and talent organization

IBV report

Reimagine human potential in the generative AI era

Webinar series

Explore the on-demand AI for HR and talent transformation webinar series

Automate HR processes with watsonx Orchestrate and allow your HR team to focus on higher-level work while offloading tedious tasks.
Benefits Reinvent ways of working with tomorrow's skills

Redesign and modernize jobs by harnessing the power of AI and automation into newer ways of working.

Modernize the HR function

AI and automation will revolutionize how HR serves both employees and the business, lifting it from a policy enforcer to value driver.

Accelerate technology transformation

Advance your HR digital roadmap, aligning technology with business objectives and scale, as new technology introduces new opportunities.

Capabilities Talent acquisition and skills development

Equip your workforce with the skills of the future. Transform your talent acquisition and skills strategies and processes with the right balance of people, AI and data.  

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HR operations and outsourcing

AI-first approach to modernize the HR function will enhance employee experience while reducing your operational cost whether you decide to outsource, or keep your services retained.  

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Employee experience

Deliver exceptional experiences to meet ever-evolving work-life employees need with data-driven insights and intelligent workflows.

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HR technology transformation

Reinvent your HR function with employee-centric AI design, reduce HR operating costs through managed employee services that deliver state-of-the art, always on, consumer-like HR services to employees.

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HR digital transformation

Transform HR and employee experiences using agile and design thinking methods, cognitive technologies and underpinned by HR systems, Oracle, Workday and SAP SuccessFactors.

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Change and culture management

Seamless and inspiring experiences for thriving employees through innovative, human-centric enablement strategies

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Co-create with IBM Garage ™
Ideate, build, measure, iterate and scale solutions for your HR and talent transformation seamlessly with our end-to-end framework of design thinking, agile and DevOps practices - accelerated by generative AI tools from IBM and partners. Talk to an IBM Garage Expert Learn about, IBM watsonx Orchestrate, a generative AI tool to automate HR processes
Case studies
Hyster-Yale harnesses global HR insights

The materials handling company goal wanted to liberate HR leaders from time consuming administrative tasks, embed and automate security and compliance processes and empower HR professionals to build a bench of future-ready top talent.

FGF prepares for growth

By switching to a central platform, “the tech company that bakes” creates a single source of truth for its HR data, which will enable it to make strategic, efficient talent decisions based on data insights, not just instinct.

Corning fosters the best talent with IBM and SAP

Glass, ceramics and optics specialist Corning saw HR costs creeping up. They gained crystal-clear visibility of its global workforce, cut operational costs, and boosted HR performance. They focus on HR self-service to let employee engagement shine through.

Strategic partnerships Oracle

Accelerate your journey to Oracle Cloud and transform with cognitive solutions.

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SAP SuccessFactors

Improve your employee experience and operational effectiveness to help transform human resources using SAP SuccessFactors.

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Workday

Transform your HR by applying the power of cloud and AI technologies to your Workday implementations.

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Insights

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CEOs identify creativity as the “must have” generative AI skill. Contrary to what people may think, generative AI is very much about people. Read the report
Augmented work for an automated, AI-driven world

Generative AI will change how we work and what skills we need—and it’s happening faster than we expect.

HR champions generative AI: Embrace experimentation, empower people

This IBM Institute for Business Value report, developed in partnership with Oracle, explores how HR leaders can create a generative AI-empowered culture and serve as a key advisor for operating model strategies.

CHROs role in the era of AI

The adoption of AI is expected to impact various aspects of the HR function significantly. Explore what these new challenges mean for CHROs as we enter the age of the AI-augmented workforce.

Industries

Leveraging AI for HR in automotive Utilize generative AI to enhance HR processes for automotive. Streamline skills development, improve communication, and automate process management for better outcomes. Read the AI Academy guidebook for HR in automotive Estimate your watsonx ROI
Boost workforce productivity in banking with AI Leverage generative AI to upskill the entire workforce across your financial institution. Empower people and transform processes. Read the AI guidebook for HR in financial services Estimate your watsonx ROI
Power government human capital with generative AI Use generative AI to enhance human capital processes for public servants to create more impactful government agencies. Read the AI guidebook for human capital in government Estimate your watsonx ROI

Gen AI: Transform HR in retail Transform workforce experience and upskill employees with generative AI for HR in retail. Optimize store operations, streamline inventory management and improve efficiency. Read the AI Academy guidebook for HR in retail Estimate your watsonx ROI

Boost workforce productivity with gen AI in telco From network and field operations to customer service, IBM Gen AI for HR helps telcos tailor solutions and automate tasks for greater efficiency and business growth. Read the AI Academy guidebook for HR in telco Estimate your watsonx ROI

Resources Leading in an era of continuous change

Discover how a dynamic HR operating model—focused on intelligence and flexibility—will allow organizations to anticipate disruption and seize new opportunities.

Balancing AI: Do good and avoid harm

HR professionals are increasingly exploring their potential to improve productivity by augmenting the work of employees and empowering them to focus on higher-level work. As AI capabilities expand, there are ethical concerns and questions every business leader must consider so their AI use does not come at the expense of workers, partners or customers.

Upskilling and reskilling for talent transformation in the era of AI

The workforce is undergoing a profound transformation, with technology reshaping industries and job roles at a rapid pace. As automation and AI continue to advance, the need for upskilling and reskilling has never been more critical.

Meet our experts
Jill Goldstein
Jamie Mackenzie
Elizabeth Whiteford
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