What is IT infrastructure?

Technology powers nearly every aspect of today’s businesses, from an individual employee’s work to operations to goods and services. When properly networked, technology can be optimized to improve communication, create efficiencies and increase productivity.

If an IT infrastructure is flexible, reliable and secure, it can help an enterprise meet its goals and provide a competitive edge in the market. Alternatively, if an IT infrastructure isn’t properly implemented, businesses can face connectivity, productivity and security issues, like system disruptions and breaches. Overall, having a properly implemented infrastructure can be a factor in whether a business is profitable or not.

With an IT infrastructure, a company can:

• Provide a positive customer experience by providing uninterrupted access to its website and online store.
  
  
• Develop and start solutions to market with speed.
  
  
• Collect data in real time to make quick decisions.
  
  
• Improve employee productivity.

The components of IT infrastructure are made up of interdependent elements, and the two core groups of components are hardware and software. Hardware uses software—like an operating system—to work. Likewise, an operating system manages system resources and hardware. Operating systems also connect software applications and physical resources using networking components.

Hardware components can include:

• Desktop computers
  
• Servers
  
• Data centers
  
• Hubs
  
• Routers
  
• Switches
  
• Facilities

Software components can include:

• Content management systems (CMS)
  
• Customer relationship management (CRM)
  
• Enterprise resource planning (ERP)
  
• Operating systems
  
• Web servers

Facilities or physical plants provide space for networking hardware, servers and data centers. It also includes the network cabling in office buildings to connect components of an IT infrastructure together.

Networks are composed of switches, routers, hubs and servers. Switches connect network devices like routers, servers and others on local area networks (LAN). Routers allow devices on different LANs to communicate and move packets between networks. Hubs connect multiple networking devices to act as a single component.

A core hardware component needed for an enterprise IT infrastructure is a server. Servers are essentially computers that allow multiple users to access and share resources.

Organizations house multiple servers in rooms called server rooms or data centers. Data centers are the core of most networks.

The two primary types of IT infrastructure are traditional and cloud infrastructure.

IT infrastructure setups vary by business needs and goals, but some goals are universal for every enterprise. The optimal infrastructure provides a business high-performance storage, a low-latency network, security, an optimized wide area network (WAN), virtualization and zero downtime.

• High-performance storage systems store and back up data and include a data recovery system in case of disasters.
  
  
• Low-latency networks use enterprise-level infrastructure components to reduce the delay of data flow.
  
  
• Secure infrastructures include systems that control information access and data availability. It can also safeguard a business against breaches and cyberattacks wherever the data resides, maintaining the customers’ trust.
  
  
• WANs manage the network by prioritizing traffic and giving certain applications more or less bandwidth as needed.
  
  
• Virtualization provides faster server provisioning, increases uptime, improves disaster recovery and saves energy.
  
  
• Zero downtime aims to reduce disruptions to business operations and eliminates system downtime to keep costs down and profits up.