Explore what business automation is, why it matters, and how you can put it to work for your organization.

Process optimization is the act of improving business processes with structured methods and technologies – including automation and AI – to remove inefficiencies, increase quality and drive busines...

AI for sales is the process in which organizations use AI to improve the efficiency and effectiveness of their sales operation.

From improved supply chain management to more advanced analytics and customer experience, AI is impacting all areas of the retail business. It can improve both the online and in-store experience fo...

Telecommunications providers (also known as telecoms or communications service providers (CSPs)) have a great incentive to provide good customer experience as the cost of switching services is low,...