IBM Support

Windows S-TAP uninstall fails with error "1628: Failed to complete installation'.

Troubleshooting


Problem

You try to uninstall/remove Windows STAP from Windows -> Control Panel -> Programs and Features (Program Uninstall) and it fails with error "1628: Failed to complete installation'. You check the STAP directory and it is empty.

Resolving The Problem

This Microsoft link helps to resolve the error -
https://support.microsoft.com/en-in/kb/247501

Related Information

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.0;9.5","Edition":"All Editions","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21984026