Troubleshooting
Problem
When DB2 is used and a duplicate order is created, the error code YFC0001 is not thrown.
Instead the ErrorCode thrown is -
Cause
This is due to the DB2 driver version being used.
Diagnosing The Problem
The Error code "-4228" indicates that - An error occurred that does not fit in another category.
Since this exception is not known to the Sterling platform, it is unable to map it with any YFC exception.
Resolving The Problem
Use the supported driver with the DB2 version being used to resolve this issue.
The below link provides details of the supported DB2 driver versions-
http://www-01.ibm.com/support/docview.wss?uid=swg21363866
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Document Information
Modified date:
16 June 2018
UID
swg22014858