IBM Support

Why does Admin Mode hang with BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running ?

Question & Answer


Question

When you try to enable Admin Mode ON it keeps hanging with the messages below:
BMXAA4030I - Starting to set Admin Mode ON.
BMXAA4004I - Administration mode is pending (turning on) for this server.
BMXAA4013I - Setting maxvar ADMINRESTART to ON.
BMXAA4008I - Notifying users to sign out.
BMXAA4036W - All users will be logged out in 1 minutes. Save your work.
BMXAA4007I - Administratively logging out all remaining users.
BMXAA9588I - Cancelling reports and disabling new report execution.
BMXAA4011I - Waiting until all cron tasks are sleeping...
BMXAA9680I - Crontask Kafka.kafkacqin1_NEW is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask Kafka.kafkacqin2 is running.
BMXAA9680I - Crontask Kafka.kafkacqin is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask Kafka.kafkacqin2 is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask Kafka.kafkacqin2 is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask Kafka.kafkacqin2 is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask Kafka.kafkacqin2 is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask Kafka.kafkacqin2 is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask Kafka.kafkacqin2 is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask Kafka.kafkacqin2 is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask Kafka.kafkacqin2 is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask Kafka.kafkacqin2 is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
BMXAA9680I - Crontask MasUserReporting.MasUserReporting is running.
BMXAA9680I - Crontask ReportImport.ReportBatchImport is running.
Why does it happen?

Answer

When you need to put Maximo Manage into Admin Mode ON, a recommendation we give all users is that all long running crontasks need to be stopped because sometimes you may face the scenario above where crontasks are not finishing or are overlapping which is causing Admin Mode not to go ON, resulting in the repeated messages that you see.
If a long crontask is running when Admin Mode is initiated then the Admin Mode can be delayed until the crontask is stopped, in this case, if possible stop/reschedule long running crontasks, depending on the environment configuration this can take a long time.

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Document Information

Modified date:
16 August 2023

UID

ibm17027793