Troubleshooting
Problem
You START an IBM MQ receiver (RCVR) or a server-connection (SVRCONN) channel.
So far, there channel is not being used yet.
You expect that the STATUS of the channel to be RUNNING, however you notice:
- In MQ Explorer, the server-connection or receiver channel is shown as "Inactive"
- In runmqsc, the command DISPLAY CHSTATUS indicates that the channel cannot be found, that is, the channel is not active nor is stopped.
.
You look at the error logs for the queue manager and you do not see any errors.
So far, there channel is not being used yet.
You expect that the STATUS of the channel to be RUNNING, however you notice:
- In MQ Explorer, the server-connection or receiver channel is shown as "Inactive"
- In runmqsc, the command DISPLAY CHSTATUS indicates that the channel cannot be found, that is, the channel is not active nor is stopped.
.
You look at the error logs for the queue manager and you do not see any errors.
Cause
Resolving The Problem
+++ See attached PDF file:
+++ Commands, and informational, warning and error messages discussed in this article
DISPLAY CHSTATUS(name)
START CHANNEL(name)
STOP CHANNEL(name) STATUS(INACTIVE)
STOP CHANNEL(name) STATUS(STOPPED)
AMQ8420I: Channel Status not found.
AMQ8417I: Display Channel Status details.
AMQ8018I: Start IBM MQ channel accepted.
AMQ9533W: Channel 'MY.CHANNEL' is not currently active.
2537 0x000009e9 MQRC_CHANNEL_NOT_AVAILABLE
START CHANNEL(name)
STOP CHANNEL(name) STATUS(INACTIVE)
STOP CHANNEL(name) STATUS(STOPPED)
AMQ8420I: Channel Status not found.
AMQ8417I: Display Channel Status details.
AMQ8018I: Start IBM MQ channel accepted.
AMQ9533W: Channel 'MY.CHANNEL' is not currently active.
2537 0x000009e9 MQRC_CHANNEL_NOT_AVAILABLE
+ Tags:
Author: Angel Rivera;
+++ end +++
[{"Type":"MASTER","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"ARM Category":[{"code":"a8m0z00000008N4AAI","label":"Connectivity"}],"ARM Case Number":"TS014307353","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
02 March 2024
UID
swg21667353