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While running db2ts start for text customer gets CIE00301 error

Troubleshooting


Problem

$ db2ts start for text SQL20427N An error occurred during a text search administration procedure or command. The error message is "CIE00301 "See db2diag.log. Error with configuration information." ". SQLSTATE=38H14

Cause

db2ts start problem is most likely due to not generatingToken by
configTool before running db2ts start.

Diagnosing The Problem

Please make sure a db2 instance is created and there is db2tss
directory under <db2 instance dir> and issue configTool printAll command
by instance owner under <db2 instance dir>/db2tss/bin direcotry.

Resolving The Problem

Look at the output from the configTool printAll command, then proceeded to Generate MissingTokens

[{"Product":{"code":"SSEPGG","label":"Db2 for Linux, UNIX and Windows"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Database Objects\/Config - Instance","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.7;9.5;10.1;10.5;11.1","Edition":"Enterprise Server;Express;Personal;Personal Developer's;Workgroup Server","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
16 June 2018

UID

swg21390182