Troubleshooting
Problem
When revising a Job Plan that was routed through a Workflow, the screen jumps from the current record and will display the first record in the list. This is not happening when revising a Job Plan that doesn't have an active Workflow record.
Symptom
The screen looses focus on the current record and will display the first record ever created.
Cause
Current Job Plan id is lost
Environment
Maximo 7.6
Resolving The Problem
In order to overcome this behavior, a new System Property will need to be added: mxe.routewfcleanup
1. Go to System Properties application.
2. In the Global Properties table window, click New Row. Enter the following values:
Property Name: mxe.routewfcleanup
Description: for routing work flow
Global Value: 1
Maximo Default: 0
Data Type: INTEGER
Save
3. Perform a Live Refresh
With this property available, Maximo will be able to get the current job plan id and will not jump. This property is only used in Routing a workflow.
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"Job Plans","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
06 February 2019
UID
ibm10794845