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What data should I collect and share with the Decision Composer support team for issues in the IBM Decision Composer?

How To


Summary

I have questions or am facing issues with the IBM Decision Composer. What data should I collect & share with the Decision Composer support team?

Steps

  1. Take a screenshot of the About IBM Decision Composer dialog by clicking on the wheel icon on the top right of your browser window.image 3557
  2. Export your Decision Project by clicking on the hamburger icon on the top right of your browser window and then select Export. A file with the extension .dproject will be created & downloaded.
    image 3553
  3. Click on the hamburger icon on the top right of your screen and then select Deploy. At the bottom left of the dialog that pops up, click on ruleapp. A file with the extension .jar will be created & downloaded.
    image 3555
    image 3554
  4. Take a screenshot of the execution traces in the Validate window.
    image 3558
  5. Share the screenshots and files collected in the steps above with the Decision Composer support team.

Document Location

Worldwide

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Product Synonym

Decision Composer; IBM Decision Composer

Document Information

Modified date:
15 May 2020

UID

ibm16209651