IBM Support

WebSphere profile creation crashes on Windows® 10, Windows 2019 environments

Troubleshooting


Problem

The manageprofiles.bat or the PMT.bat crash during initialization or during the profile creation

Symptom

The manageprofiles.bat or the PMT.bat tool when executed on Windows 10 or Windows 2019 crash without any error message. The profile creation log file showed that it was executing and suddenly stopped registering data, indicating that the process was killed or crashed without finishing the process.

No javacore files or core dumps were produced and also, no error entries in the Windows Event viewer logs

Cause

This behavior can be caused by an anti virus, an indexing software, a monitoring software or by the Windows CFG.
CFG stands for Control Flow Guard, which is a Windows system protection mechanism.

Resolving The Problem

In order to resolve the problem, disable any monitoring, anti-virus, or indexing software that might prevent the manageprofiles.bat or PMT.bat to work properly.
For Windows® 10 and Windows 2019, disable the Windows® CFG (Control Flow Guard)
To disable it, run the steps described here and adjust the information related to the WebSphere® Application Server installation path in order to reflect your current environment configuration.
Open a PowerShell window as Administrator
Run the following and replace the <WAS_HOME> with the WebSphere Application Server installation directory path.
For WebSphere Application Server v8.5.5.x:

Set-ProcessMitigation -name "<WAS_HOME>\java\jre\bin\java.exe" -disable CFG

For WebSphere Application Server v9.0.5.x:


Set-ProcessMitigation -name "<WAS_HOME>\java\8.0\jre\bin\java.exe" -disable CFG

After confirm that there is no anti-virus, monitoring software or indexing software running that can lock any files under the WebSphere Application Server installation directory and also fix the Windows CFG configuration, try to create the profile again.

Document Location

Worldwide

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Product Synonym

WebSphere® Application Server Network Deployment;WebSphere® Application Server

Document Information

Modified date:
24 March 2023

UID

ibm16368697