Troubleshooting
Problem
Sterling Control Center Web Console is not showing results of selected options
Symptom
The Dashboard selection and Monitor -> Completed File Transfers are the only two selections in the Sterling Control Center (SCC) Web Console that show any results.
The user ID logged in has had admin and superuser permissions.
The following selections do not display anything: Servers, Groups, Monitor (other than Completed File Transfers), Tools -> Reports
This happens with browsers: IE 8 and Firefox 31.1.1
Cause
This has been identified as a product defect under APAR IT07983
Environment
5.4.2.1_iFix04 - build July 17 2015 03:42
Diagnosing The Problem
Verify that a non-secure port is configured for the HTTP connection.
Resolving The Problem
If the non-secure port is disabled, set to 0, configure it to a port (default is 58080) and use the localhost address 127.0.0.1 as the listening address.
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Document Information
Modified date:
17 December 2019
UID
swg21964764