Warranties, licenses, and maintenance

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Hardware

Machine warranties and license information
An overview of IBM's Limited Warranty for Machines and license agreements applicable to IBM Machines.

Warranty service upgrades and maintenance options
Information on warranty service upgrades and post-warranty maintenance services options.

Warranty lookup
Determine whether your machine is in warranty and when the warranty expires.

Software

Software license agreements
Terms and conditions for IBM software programs licensed under the International Program License Agreement (IPLA) family of agreements.

Software Subscription and Support
Software Subscription and Support are included with each new IBM distributed software license (and Fixed Term License) obtained through Passport Advantage and Passport Advantage Express.

Renewing your Software Subscription and Support protects your software investment and ensures uninterrupted access to vital technical support and product upgrades.

Software Maintenance
Software Maintenance for Non-Passport Advantage IPLA licensed Programs is provided under the terms of the International Agreement for Acquisition of Software Maintenance (IAASM).

Renewing your Software Maintenance protects your software investment and ensures uninterrupted access to vital technical support and product upgrades.

Service requests

Troubleshoot and Open a service request (Open a case)
Open a service request for the ability to place and monitor hardware service requests electronically.

Additional resources