IBM Support

/usr/local/guardium/modules/perl: not found when installing Guardium Installation Manager (GIM).

Troubleshooting


Problem

When running the GIM native installer script you see the error message "./autoinstall.sh: /usr/local/guardium/modules/perl: not found". GIM was previously running on the server but was uninstalled before trying this install.

Cause

GIM uninstaller will remove all GIM related entries from the server inittab (or equivalent) only if they are not commented at the time of uninstall.

Running GIM uninstall while inittab entries are commented, then later trying to reinstall GIM may result in this problem.

Environment

UNIX database servers with GIM.

Diagnosing The Problem

Check the /etc/inittab of your server. If you have this problem there should be lines similar to:

#gim:2345:respawn:/usr/bin/perl /usr/local/gim/modules/GIM/9.0.0_r57263_1-1406208940/gim_client.pl

#gsvr:2345:respawn:/usr/local/gim/modules/perl /usr/local/gim/modules/SUPERVISOR/9.0.0_r57263_1-1406208941/guard_supervisor

Resolving The Problem

All GIM entries in the inittab must be totally removed before trying to reinstall GIM.

1. Manually remove the lines from the inittab

2. Attempt to install GIM again from the installer script.

Note: This problem would be avoided if GIM entries were not commented in the inittab at the time of uninstall.

Related Information

Installing GIM

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Guardium Database Activity Monitor","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"9.1;9.0","Edition":"All Editions","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21675748

Page Feedback