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User Sync Error BMXAA4195E - A value is required for the Value field on the ALNDOMAIN object

Question & Answer


Question

You may experience the error BMXAA4195E - A value is required for the Value field on the ALNDOMAIN object during the user Sync between Maximo Manage and Maximo Application Suite and need to know what caused the error.

Answer

Regarding your question about what could be the reason for failing sync action with error "BMXAA4195E - A value is required for the Value field on the ALNDOMAIN object"

The expected domain is in most cases related to the Email Type for the users. What happens here is that Maximo Application Suite  requires emailtype when synching to Manage, so make sure you have a emailtype is always specified. (Uses having a value, e.g. type='WORK' can be updated and synced to Manage).

The only other reason would be that for some reason the EMAILTYPE Domain (HOME, WORK) was empty and therefore didn't supply the value. Other possible domain issues would be for PHONETYPE domain (HOME,MOBILE,WORK), Or PERSON.MASSISSUER (saml,local,ldap).  Note, the values are case-sensitive.

When a user's data is synchronized from Maximo Application Suite to Maximo Manage, if the user has a phone type or an email type that does not exist in Maximo Manage, the phone type or email type is automatically added to the PHONETYPE or EMAILTYPE domain, respectively. If the phone type or email type already exists, the types are not added.

Because the length and type of the Maximo Application Suite user IDs do not match the length and type of user IDs in Maximo Manage, errors might occur when you create new users. Configuration of user lengths and types should be performed in Maximo Application Suite and then propagated to Maximo Manage. The following tables provide information about the length and type of Maximo Application Suite user ID fields.

[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m50000000CbHdAAK","label":"System Administration-\u003EUsers"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.0"}]

Document Information

Modified date:
22 May 2023

UID

ibm16997401