Troubleshooting
Problem
WebSphere Message Broker writes log records to the Windows Event Viewer.
Resolving The Problem
Use the Windows Event Viewer to view and save the system and the application logs.
Viewing the application log
Interpreting the log information
Saving the log files
Viewing the system log
The system log contains events logged by the Windows system components.
To view the system log:
- Open a command prompt.
- At the prompt, type eventvwr. This opens the Windows Event Viewer.
- In the left pane of this window, click the System Log
Viewing the application log
The application log contains events that are logged by applications or programs.
To view the application log:
- Open a command prompt.
- At the prompt, type eventvwr. This opens the Windows Event Viewer.
- In the left pane of this window, click the Application Log.
Interpreting the log information
In both the system and the application logs, each event is displayed on a separate row, in date and time order (most recent first), with the following information:
- Type: The event type, which can be information, a warning, or an error.
- Date and time: The date and time when the event was written to the log.
- Source: What action has caused the event.
- Category: The category of the event. The default category is none.
- Event: The event number.
- User: The name of the user at the time of the event.
- Computer: The name of the local machine.
To view an individual log entry:
- Within the system or application log, find the log entry.
- Right-click the entry and from the pop-up menu click Properties. This opens the Information Properties window, where there is a description of the event. There is also a Data section that details bytes or words that were parsed when the record was written to the log.
- In the Information Properties window, use the up and down arrows to move through the events of the log.
- To close the Information Properties window, click OK; this returns you to the system or application log.
Saving the log files
To save the system and the application log files:
- Open a command prompt.
- At the prompt, type eventvwr. This opens the Windows Event Viewer.
- In the left pane of this window, click the Log file.
- Click the Action button and select, Save log file as...
[{"Product":{"code":"SSKM8N","label":"WebSphere Message Broker"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Documentation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0;8.0","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}},{"Product":{"code":"SSNQK6","label":"IBM Integration Bus"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"10.0","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]
Product Synonym
WMB MB WebSphere Message Broker MQ Integrator WBIMB WBI-MB MQSI WMQI
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Document Information
Modified date:
23 March 2020
UID
swg21295454