IBM Support

Upgrading to NSS 3.53 on RHEL 7 may cause an issue in IBM Cloud Pak System

Troubleshooting


Problem

Upgrade of NSS packages on RHEL 7 Workload virtual machine is known to cause an issue in IBM Cloud Pak System.

Symptom

When Workload virtual machines are updated with NSS 3.53, the pattern instances can go into the Launching state after reboot.

Cause

This issue is due to a bug in NSS code, which is tracked by Red Hat by using the following link:
https://bugzilla.redhat.com/show_bug.cgi?id=1909261
The version of NSS package that caused the issue with VSIs going into the Launching state after reboot is 3.53.1-3.el7_9.

Resolving The Problem

As a resolution, do not update NSS packages on your Workloads. Use NSS version 3.44 until an NSS version higher than 3.53 that includes the fix is available. If you have any constraints using NSS version 3.44, open a support ticket with IBM to obtain a hotfix from Red Hat.
Note: Red Hat will deliver the fix for this issue in its next version of the NSS package.

Document Location

Worldwide

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Document Information

Modified date:
23 July 2021

UID

ibm16391602

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