Troubleshooting
Problem
In a 8.4 environment, the deployment of Maximo Monitor 8.5 hangs and does not complete.
Cause
Monitor 8.5 deployment was not able to remove the services created by Monitor 8.4 and was trying to delete them in a loop.
Resolving The Problem
From the Openshift console, complete these steps:
1. Go to the Monitor project.
2. Go to Network > services.
3. Check if the services are still using version 8.4. If yes, manually delete them. Make sure all services with version 8.4 are removed.
4. Restart the version 8.5 deployment process from the Maximo Application Suite administrator user interface
.
The following figure shows an example of an 8.4 service:
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m3p000000hAeKAAU","label":"Maximo Application Suite->MAS Applications->Monitor"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.0"}]
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Document Information
Modified date:
28 October 2021
UID
ibm16508882