Troubleshooting
Problem
This document provides information on an updated firmware version that might be needed on the Panasonic WORKiO DP-C262 and DP-C322 color printer models when printing from the IBM System i products system.
Resolving The Problem
An updated firmware version might be needed on the Panasonic WORKiO DP-C262 and DP-C322 color printer models when printing from the IBM System i products system, particularly when using a Remote Output Queue (RMTOUTQ), a *LAN 3812 SNMP or IPP device description or a PC5250 printer session. The following functions might be affected with older firmware versions:
o | Output BIN selection |
o | Multiple copy support for RMTOUTQs |
o | Sending multiple spooled files through a RMTOUTQ (sometimes the spooled files will stay in OUTQ status after the spooled file has completed printing). |
Printer Model | Firmware Destination Code | Applicable version |
SC (DP-C322/C262) | PU | V10164 or later |
PB (For PB/PE/PA models) | V10167 or later | |
PM | V10167 or later | |
EC (DP-C322/C262) | PU | V10037 or later |
PB (For PB/PE/PA models) | V10038 or later | |
PM | V10038 or later | |
SCN (DP-C322/C262) | All Destinations | V10003 or later |
FCB (DP-C322/C262) | All Destinations | V10100 or later |
Reference: DP-C322/C262 Series Destination Code List
Country | Machine Code | Firmware Destination Code | Country | Machine Code | Firmware Destination Code |
Australia | PA | PB | Italy | PM | PM |
Canada | PU | PU | New Zealand | PA | PB |
France | PE/PF | PB | Portugal | PE | PB |
Germany | PM | PM | South Africa | PE | PB |
Greece | PE | PB | Spain | PE | PB |
Holland | PE | PB | UK | PB | PB |
Hong Kong | PB | PB | USA | PU | PU |
To find out the DP-C322/C262 firmware version, open a Web browser session to the unit's TCP/IP address and click on Device in the left pane. This page lists the firmware versions. For details for this operation, refer to the DP-C322/C262 Operator Instruction Manual.
[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG60","label":"IBM i"},"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"6.1.0"}]
Historical Number
392683314
Was this topic helpful?
Document Information
Modified date:
18 December 2019
UID
nas8N1015301