Troubleshooting
Problem
snif_stderr.txt log file shows this message:
EXCEPTION from parse
EXCEPTION from parse
EXCEPTION from parse
<<<<<<<<<
Cause
Packet length has been exceeded.
Resolving The Problem
<<<<<<<<<<Packet length has been exceeded : mstoken.cpp, Line:416>>>>>>>>>>
genericSql: SQL Too long (32769), truncated to max_sql_out_size = 32769
genericSql: SQL Too long (32769), truncated to max_sql_out_size = 32769
<<<<<<<<<<Packet length has been exceeded : mstoken.cpp, Line
The default setting for the CLI is 32k. You can increase this number by using the CLI command 'store max_sql_size' where size is between 1 and 512.
It is important to check the volume of traffic and sniffer restarts. If the appliance is overwhelmed, the solution above might not help.
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Document Information
Modified date:
16 June 2018
UID
swg22000023