IBM Support

Unable To Update The Crosstab Excel

Troubleshooting


Problem

Error: An error has occurred. PowerPlay is unable to update the crosstab. This occurs when accessing large reports. The report will open in Excel but may not contain all the rows and columns.

[{"Product":{"code":"SSEH6Q","label":"Cognos Planning for Series 7"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Analyst","Platform":[{"code":"PF033","label":"Windows"}],"Version":"PPXL Server 6.5;Planning - Analyst 7.3;PowerPlay Client 7.3","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Analyst","Platform":[{"code":"","label":""}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

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Historical Number

80949

Document Information

Modified date:
09 May 2025

UID

swg21367721