IBM Support

Unable to login to WMC using LDAP configuration that uses Active Directory credentials

Troubleshooting


Problem

Unable to login to (Web Mangement Console) WMC using LDAP configuration that uses Active Directory credentials

Resolving The Problem

Problem Statement:
User is unable to login into WMC that uses Active Directory credentials configured from WMC using LDAP

One of the possible causes for unsuccessful login into WMC could be due to the "User Principal DN*" not specified properly. If $DN doesn't work please try to specify $USERNAME@YOURDOMAINNAME.COM.


The other LDAP page settings remain the same as per WMC Help.

If this does not resolve the issue, please contact Cast Iron Support.

[{"Product":{"code":"SSGR73","label":"IBM Cast Iron Cloud Integration"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"},{"code":"PF009","label":"Firmware"}],"Version":"5.0.1.8;6.0.0.5;6.1.0.6","Edition":"Virtual;Physical","Line of Business":{"code":"LOB45","label":"Automation"}}]

Historical Number

00001271

Product Synonym

Cast Iron Solution;Cast Iron Operating System;Cast Iron Studio

Document Information

Modified date:
15 June 2018

UID

swg21453568