Troubleshooting
Problem
Install 9.0p750, 9.0p1089 and 9.0p6023 on an English machine and you can still access the GUI. Change the language & you can no longer access the GUI.
Symptom
unable to connect appliance via GUI
Cause
The issue is that the language packs include a version of server.xml that isn't compatible with a system that has had 9.0p6023 installed. When 9.0p750 and 1089 installs, it resets the language and that uses the bad server.xml in the language pack.
Environment
9.0p750, 1089 and 6023
Resolving The Problem
Re install p6023 then the issue is fixed.
Related Information
[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Installation","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"9.5","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
Was this topic helpful?
Document Information
Modified date:
04 September 2019
UID
swg22008972