IBM Support

Unable to cancel line of order when in Held for release status gives Order canno

Troubleshooting


Problem

Unable to cancel line of order when in Held for release status gives Order canno

Symptom

PART: Platform-Console 3.1 SP2 Platform
COMPONENT: Exceptions
OS: <None> - <None>

If an order or its line is in held for release status the line or its partial quantity cannot be cancelled because of the error - YFS10137 Order cannot be modified in current status.

Cause

Resolving The Problem

This is a Yantra software issue and is currently under investigation in the Engineering department. A resolution is expected in SP3.

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

PRI48476

Product Synonym

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Document Information

Modified date:
16 June 2018

UID

swg21545300