Troubleshooting
Problem
After upgrading IDS, TSAMP no longer has the ability to start or stop the "ids-rs" resource. After the start attempt, the resource ends up in a "Failed offline" state, the stop attempt ends up in "Stuck online" state.
Symptom
Start Attempt:
|- Failed offline IBM.ResourceGroup:ids-rg Nominal=Online
'- Failed offline IBM.Application:ids-rs
'- Failed offline IBM.Application:ids-rs:mlisgtsamuat01
Stop Attempt:
|- Stuck online IBM.ResourceGroup:ids-rg Nominal=Offline
'- Stuck online IBM.Application:ids-rs
'- Stuck online IBM.Application:ids-rs:mlisgtsamtest01
Cause
When the new version is installed it changes the location of the binaries that control IDS to a directory with the new version in the path name.
Diagnosing The Problem
To show the start/stop/monitor commands for the ids-rs resource issue the following command:
lsrsrc -Ab -s 'Name ="ids-rs"' IBM.Application Name StartCommand StopCommand MonitorCommand
Resolving The Problem
To resolve the problem the definition for the resource must be changed to reflect the new path.
The command:
chrsrc -s 'Name ="ids-rs"' IBM.Application StartCommand="/usr/sbin/rsct/sapolicies/itds/itdsctrl-itds start idsccmdb /opt/ibm/ldap/V6.3 1" StopCommand="/usr/sbin/rsct/sapolicies/itds/itdsctrl-itds stop idsccmdb /opt/ibm/ldap/V6.3 1" MonitorCommand="/usr/sbin/rsct/sapolicies/itds/itdsctrl-itds status idsccmdb /opt/ibm/ldap/V6.3 1"
In the case shown above IDS was upgraded to 6.3.
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Document Information
Modified date:
24 June 2019
UID
swg21679663