IBM Support

Troubleshooting Ethernet network connectivity issues

Troubleshooting


Problem

Ethernet network controller troubleshooting information

Resolving The Problem

Network connectivity problems:

  • slow connections
  • dropped connections
  • lost or no connection

Possible causes:

  • local, or network configuration errors
  • incorrectly configured DNS settings
  • inefficiently configured routing tables, or router faults
  • inferior, damaged, or disconnected cabling
  • overloaded servers
  • network congestion
  • server, or power failures

Troubleshooting steps

  1. To begin troubleshooting, check the following top issues. If your issue is listed, select the link, otherwise proceed to step 2.



  2. Verify the presence of a physical connection by ensuring that link LED illuminates when the network cable is connected. Where the network cable plugs into the network card, there are usually 1 or 2 LED indicators. One should be green (either solid or blinking):

    link leds

    If the link LED fails to light, it indicates that no physical connection exists to the network. There may be a problem with either the network cable or the network itself:
    • incompatible, or damaged cables
    • loose connection, or unplugged cables
    • loss of power to a network switch or router

      1. Verify that the RJ45 data cable is firmly and properly connected; and is not cut, frayed or damaged.
      2. Test the connection on a different port of the hub, switch or router. The port may be defective.
      3. Check the other end of the cable. If it is plugged directly into a hub or switch, you should also see an LED indicator that there is a connection. If one or both ends does not have this indicator, try a different cable.
      4. Verify you are using the correct type of cabling for your network application. There are several types of Ethernet cabling, verify specs and lengths:

        Ethernet Standards
        IEEE Specs
        Speed
        Bus Topology
        Segment Length
        Medium Support
        10BASE5 802.3 10 Mbps Bus 500 meters 50 Ohm thick coax
        10BASE2 802.3a 10 Mbps Bus 185 meters 50 Ohm thin coax
        10BASE-T 802.3i 10 Mbps Star 100 meters 100 Ohm, 2-pair Cat3 UTP
        100BASE-T 802.3u 100 Mbps Star 100 meters 100 Ohm, 2-pair Cat5 UTP
        100BASE-FX n/a 100 Mbps Star 400 meters Single-mode or multimode fiber
        1000BASE-T 802.3ab 1000 Mbps Star 100 meters 100 Ohm, 4-pair Cat5 UTP
        1000BASESX 802.3z 1000 Mbps Star 500 meters Multimode fiber
        1000BASELX 802.3z 1000 Mbps Star 3000 meters Single-mode fiber

      5. Verify that the network adapter is properly seated and is Enabled in BIOS. If the network interface card (NIC) is a PCI or ISA card, reseat the adapter firmly, making sure that the card is fully seated in the slot. If using an onboard or built-in NIC, boot into the BIOS program (F1 on IBM logo screen) and make sure the Ethernet is Enabled. Check your system's Hardware Maintenance Manual (HMM) for details.

      6. Verify that the NIC is compatible with the system and other components in the system. Check the IBM ServerProven Compatibility Web site for tested and certified options.

      7. Make sure all PCI slots are enabled and that the orange power tabs are completely closed on Hot-swap PCI models. If these tabs are not closed, the slot will receive no power and will show "Opn HP pow" in the PCI slot information menu of BIOS (under Advanced Setup).

  3. Test if you can connect to ANY network host. The PING command can be used to check for a basic network connection to an IP address or hostname.

    • If you are unable to connect to ANY network hosts, the problem most likely is with the configuration of your local machine. The local machine may be configured with an incorrect local IP address, incorrect Netmask settings, or incorrect setup within the operating system.
    • If you are able to connect to the local network only, the problem is likely due to incorrectly configured Default Gateway settings.
    • If you are able to connect to the internal (Intranet) network, but not the outside Internet, the problem is likely due to DNS or firewall settings.
    • If you can PING an IP address, but not the corresponding hostname; it indicates a name resolution or DNS Server configuration problem.

  4. Verify that the network adapter is being seen by the operating system. For Microsoft Windows, check Device Manager and look for an icon that appears as Network Adapters and see if the network card is installed:

    1. Right-click the My Computer icon and select Properties.
    2. Click the Hardware tab and press the Device Manager button. The network card should appear under Network Adapters.

      Note: An exclamation mark over a yellow background is an indication that the card is experiencing a conflict.

  5. Check the operating system for resource conflicts between the NIC and some other system component. A NIC should not share an IRQ with SCSI or RAID controllers if possible. These settings can be hard-set within most server BIOS programs.

    1. Press F1 at bootup to enter the Setup/Configuration Utility.
    2. Look under Advanced Setup / PCI Slot/Device Information (or PCI Bus Control) and select the slot or device to be changed.
    3. Disable any unused devices to free up resources (serial ports, parallel ports, and so forth).

  6. Check the network settings within the operating system. If the latest driver is loaded in the operating system and there are no resource conflicts with other devices, check the network settings. Are all protocols and network hardware setup correctly (cables, hubs, switches, etc.)? Are all IP addresses unique or is DHCP setup correctly to automatically obtain a TCP/IP address?

  7. Verify that TCP/IP (or other appropriate protocol) is properly installed. To check this under Microsoft Windows:

    1. Right-click the My Network Places icon and select Properties. The network card should be present as Local Area Connection.
    2. Right-click the appropriate Local Area Connection and select Properties. In the Properties window, make sure that the Internet Protocol (TCP/IP) is installed.
    3. If TCP/IP is not installed, click Install, click Protocol, and then click TCP/IP.
    4. Once installed make sure that Obtain an IP address automatically, and Obtain DNS server address automatically are checked (if using DHCP). To verify this, highlight the TCP/IP protocol, and select Properties. Note: Only use a Static IP Address if your network/Service Provider requires one.

  8. Verify the TCP/IP address. To do this under Microsoft Windows:

    1. Click Start, select Programs, select Accessories, and then click Command Prompt.
    2. Type the command, ipconfig. This will list the IP address for the local machine.
    3. If this returns a 169.x.x.x or 0.0.0.0 address, type the following commands, ipconfig /release and then ipconfig /renew. You should then receive a TCP/IP address appropriate to your network, along with a Default Gateway address.
    4. Try to communicate with it by typing the command ping x.x.x.x (where x.x.x.x is the IP address of the Default Gateway).
    5. If this does not give a reply or you did not receive a TCP/IP address, go to the next step.

  9. Ping the loopback address. To do this under Microsoft Windows:

    1. Click Start, select Programs, select Accessories, and then click Command Prompt.
    2. Type the command, ping 127.0.0.1. This will send a message to the internal network stack on the machine. You should see a response like this:

      Pinging 127.0.0.1 with 32 bytes of data:

      Reply from 127.0.0.1: bytes=32 time<10ms TTL=128
      Reply from 127.0.0.1: bytes=32 time<10ms TTL=128
      Reply from 127.0.0.1: bytes=32 time<10ms TTL=128
      Reply from 127.0.0.1: bytes=32 time<10ms TTL=128

      Ping statistics for 127.0.0.1:
      Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
      Approximate round trip times in milliseconds:
      Minimum = 0ms, Maximum = 0ms, Average = 0ms

  10. Check if you can PING the system's IP address. To troubleshoot the IBM hardware, connect the system directly to another system or a client using a crossover cable or dumb-hub. Setup TCP/IP using two consecutive addresses (e.g. 10.1.1.1 and 10.1.1.2) and use the default subnet masks (255.0.0.0). From a command prompt, try to PING the client IP address. If the system gets a response, the IBM hardware is fine. If unable to PING using the above setup, and you are using ethernet, are all cables CAT-5 and hubs 10/100? If not, swap the cable and/or hub. Make sure to use a straight-through cable with a hub and a crossover cable if going directly from server to client. If using a known good crossover cable or hub, try uninstalling and reinstalling the network driver and protocols. Contact your network administrator for more help.

  11. Verify that the most recent driver for the adapter is installed. If the NIC is showing up in the system BIOS or during POST, but it's not recognized by the operating system, make sure the latest driver is loaded. Some native operating system drivers have known performance issues with IBM NICs. Please check the IBM Systems Support Web site for the latest device drivers for IBM servers, IntelliStation workstations, and network interface card options.

    Note: If you are using a card from a different manufacturer, please check the card's documentation for the proper Web site to visit

  12. Run diagnostics on the Ethernet card. Click here to find and download the latest diagnostics for your system.

    Note: If using another manufacturer's product, then consult its documentation on how to run the diagnostics for the Ethernet card.

  13. Install latest Service Packs for Operating System or Network Client. It may be necessary to install Service Packs for either the operating system or for any additional network clients that may be installed. Contact the software vendor for these updates which are usually free downloads.

  14. If these steps have not solved your problem:
     Refer to your system's Hardware Maintenance Manual, or refer to "Need more help?"

Need more help?

Please select one of the the following options for further assistance:

 

Document Location

Worldwide

Operating System

BladeCenter:Operating system independent / None

System x:Operating system independent / None

IntelliStation Pro:Operating system independent / None

Older System x:Operating system independent / None

System x Hardware Options:Operating system independent / None

[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW184","label":"Older System x->xSeries Internet Appliances"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW189","label":"Older System x->xSeries 360"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18E","label":"Older System x->xSeries 135"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18F","label":"Older System x->xSeries 150"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18G","label":"Older System x->xSeries 200"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18H","label":"Older System x->xSeries 220"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18J","label":"Older System x->xSeries 230"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18K","label":"Older System x->xSeries 240"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18L","label":"Older System x->xSeries 330"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18M","label":"Older System x->xSeries 340"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18Q","label":"System x->xSeries 232"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18R","label":"Older System x->xSeries 250"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18T","label":"Older System x->xSeries 300"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18U","label":"Older System x->xSeries 342"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18V","label":"Older System x->xSeries 350"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18W","label":"Older System x->xSeries 370"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW18X","label":"Older System x->xSeries 380"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW191","label":"Older System x->xSeries 440"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW19K","label":"Older System x->xSeries 255"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW19L","label":"Older System x->xSeries 343"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW19M","label":"Older System x->xSeries 205"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW19P","label":"Older System x->xSeries 235"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW19Q","label":"Older System x->xSeries 305"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW19R","label":"Older System x->xSeries 335"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW19S","label":"Older System x->xSeries 345"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW19T","label":"Older System x->xSeries 225"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW19U","label":"Older System x->xSeries 445"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU056","label":"Miscellaneous"},"Product":{"code":"HW19V","label":"BladeCenter->BladeCenter HS20"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB18","label":"Miscellaneous LOB"}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW19W","label":"Older System x->xSeries 450"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW208","label":"Older System x->xSeries RXE-100"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20A","label":"Older System x->xSeries 382"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW20D","label":"BladeCenter JS20 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20E","label":"Older System x->xSeries 365"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20G","label":"BladeCenter->BladeCenter HS40"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20J","label":"Older System x->xSeries 206"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20K","label":"Older System x->xSeries 306"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20M","label":"BladeCenter->BladeCenter T Chassis"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20N","label":"Older System x->xSeries 226"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20P","label":"Older System x->xSeries 336"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20Q","label":"Older System x->xSeries 346"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20R","label":"Older System x->xSeries 236"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20T","label":"BladeCenter->BladeCenter E Chassis"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20Y","label":"Older System x->xSeries 366"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW21F","label":"Older System x->xSeries 455"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW21G","label":"BladeCenter->BladeCenter LS20"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW21H","label":"Older System x->xSeries 260"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW21J","label":"Older System x->xSeries 460"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW21K","label":"Older System x->xSeries MXE 460"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW21L","label":"Older System x->xSeries 100"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW21M","label":"Older System x->xSeries 206m"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW21N","label":"Older System x->xSeries 306m"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU056","label":"Miscellaneous"},"Product":{"code":"HW21Q","label":"BladeCenter HS22"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB18","label":"Miscellaneous LOB"}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW21X","label":"BladeCenter JS21 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW21Y","label":"BladeCenter H Chassis"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU056","label":"Miscellaneous"},"Product":{"code":"HW22E","label":"BladeCenter->BladeCenter HS21"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB18","label":"Miscellaneous LOB"}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW22F","label":"BladeCenter->BladeCenter LS21"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW22G","label":"BladeCenter->BladeCenter LS41"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW22H","label":"BladeCenter QS20 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU056","label":"Miscellaneous"},"Product":{"code":"HW22I","label":"BladeCenter->BladeCenter HS21 XM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB18","label":"Miscellaneous LOB"}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW22J","label":"BladeCenter->BladeCenter HC10"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW22K","label":"BladeCenter->BladeCenter HS12"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW22L","label":"BladeCenter JS12 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW22M","label":"BladeCenter QS22 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW22P","label":"BladeCenter S Chassis"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW22Q","label":"BladeCenter->BladeCenter HT Chassis"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW22R","label":"BladeCenter JS22 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW22S","label":"BladeCenter QS21 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW22V","label":"BladeCenter->BladeCenter LS22"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW22W","label":"BladeCenter->BladeCenter LS42"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW22X","label":"BladeCenter->BladeCenter PN41"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW22Y","label":"BladeCenter JS23 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW22Z","label":"BladeCenter JS43 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW232","label":"BladeCenter->BladeCenter HS22V"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW233","label":"BladeCenter->BladeCenter HX5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW234","label":"BladeCenter PS700 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW235","label":"BladeCenter PS701 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW236","label":"BladeCenter PS702 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW237","label":"BladeCenter PS703 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW238","label":"BladeCenter PS704 Blade"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW239","label":"BladeCenter->BladeCenter HS23"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"SUNSET","label":"PRODUCT REMOVED"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW23F","label":"BladeCenter->BladeCenter HS23E"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB18","label":"Miscellaneous LOB"}},{"Type":"HW","Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"HW22P","label":"BladeCenter S Chassis"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB57","label":"Power"}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW312","label":"System x->System x3800"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW313","label":"System x->System x3650 T"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW314","label":"System x->System x3850"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW315","label":"System x->System x3950"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"HW316","label":"System x->System x3950 E"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW317","label":"System x->System x3500"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW318","label":"System x->System x3550"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW319","label":"System x->System x3650"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW321","label":"System x->System x3400"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW322","label":"System x->System x3455"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW323","label":"System x->System x3655"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW324","label":"System x->System x3755"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW328","label":"System x->System x3105"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB26","label":"Storage"}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW329","label":"System x->System x3200"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW331","label":"System x->System x3250"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW332","label":"System x->System x3850 M2"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW333","label":"System x->System x3950 M2"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW334","label":"System x->System x3200 M2"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW335","label":"System x->System x3250 M2"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW336","label":"System x->System x3350"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW337","label":"System x->System x3100"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW338","label":"System x->System x3450"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW339","label":"System x->System x3610"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW341","label":"System x->System x3250 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWX10","label":"System x->System x3400 M2"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWX20","label":"System x->System x3500 M2"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWX30","label":"System x->System x3550 M2"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWX40","label":"System x->System x3650 M2"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWX50","label":"System x->System x3200 M3"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWX60","label":"System x->System x3250 M3"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWX70","label":"System x->System x3400 M3"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWX80","label":"System x->System x3500 M3"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWX81","label":"System x->System x3500 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWX82","label":"System x->System x3530 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWX90","label":"System x->System x3550 M3"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWX91","label":"System x->System x3550 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXA0","label":"System x->System x3650 M3"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXA1","label":"System x->System x3650 NAS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXA2","label":"System x->System x3650 M3 HF"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXA3","label":"System x->System x3650 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXB0","label":"System x->System x3690 X5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXC0","label":"System x->System x3850 X5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXD0","label":"System x->System x3950 X5"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXE0","label":"System x->System x3100 M3"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXG0","label":"System x->System x3620 M3"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXG4","label":"System x->System x3300 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXG6","label":"System x->System x3750 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXH0","label":"System x->System x3630 M3"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXH1","label":"System x->System x3630 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXJ0","label":"System x->System x3755 M3"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HWXK0","label":"System x->System x3100 M4"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
18 April 2023

UID

ibm1MIGR-40284

Page Feedback