Troubleshooting
Problem
Troubleshoot bootup problems with the IBM IntelliStation workstation
Resolving The Problem
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To begin troubleshooting, check the following top issues. If your issue is listed, select the link, otherwise proceed to step 2.
No lights / no fans, system is "dead on arrival" (DOA) POST numeric error codes POST beep codes (and no beep) error codes
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Check added hardware options. Added hardware can cause a system to not boot, or stay powered on:
- Remove newly added hardware. If new adapters, hard disk drives, processors or memory have been added to the system, remove them and see if the system boots up. Additional hardware may have shaken loose during shipping, which could cause the system not to boot.
- Reseat options when you receive a new system. It is suggested to go through and reseat everything before attempting to bring up a new system. This should also be done for any system that has been shipped or moved to another location, or if you have recently installed new options.
- Ensure adaquate power exists. Additional hardware, such as hard disk drives, adapters, processors, or memory may require more power than the system's power supply can deliver. Verify the power requirements of all installed options with the system's power supply. A power supply upgrade may be required (if available for your system).
- Remove newly added hardware. If new adapters, hard disk drives, processors or memory have been added to the system, remove them and see if the system boots up. Additional hardware may have shaken loose during shipping, which could cause the system not to boot.
- If these steps have not solved your problem:
Refer to your system's Hardware Maintenance Manual, or refer to "Need more help?"
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Document Location
Worldwide
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Document Information
Modified date:
29 January 2019
UID
ibm1MIGR-50670