Troubleshooting
Problem
When you are accessing or designing business automations or business applications and need help, you notice the Tours icon, which gives you the help menu, isn't in the top banner:
The help menu gives you access to various help resources, like tours, videos, and documentation.
Resolving The Problem
If you're using a Chrome browser, allow cookies:
- Click Chrome > Preferences > Privacy and security > Cookies and other site data > Allow cookies
If you're using a Safari browser, allow cross-site tracking:
- Click Safari > Preferences > clear Prevent cross-site tracking
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"ARM Category":[{"code":"a8m0z0000001gWWAAY","label":"Other-\u003ECloudPak4Automation Platform"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
21 June 2022
UID
ibm16597257