IBM Support

Tivoli Event Manager error about Guardium appliance OFFLINE

Troubleshooting


Problem

Tivoli Event Manager receives this message referencing the Guardium appliance: *OFFLINE :LZ after the name of the Tivoli Event Manager has been changed.

Symptom

Tivoli Event Manager receives this message referencing the Guardium appliance:
<Tivoli Event Manager Name> *OFFLINE <Guardium appliance>:LZ

Cause

TSM configuration file loaded to Guardium is obsolete, as it was generated when the old/previous Tivoli Event Manager name was in use.

Resolving The Problem

- If you want to keep using TSM in Guardium for either Archives or Backups:



    1.- Obtain the current for these files from your TSM administrator:


    - dsm.sys file
    - if the dsm.sys includes multiple servername sections, get also the
    current dsm.opt file

    2.- import both files to Guardium from the cli:

      import tsm config user@host:path/dsm.sys
      import tsm config user@host:path/dsm.opt

    where host is a system where the file is at
    user is the user to log to that system where the file is at
    path is the path to the file on that system

- If you do NOT want to use TSM in Guardium for neither Archive nor
Backup functionality, disable TSM as follow from cli:
      store storage-system tsm backup off
      store storage-system tsm archive off

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Guardium Appliances","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.0;10.0.1;10.1;9.0;9.1;9.5","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21983811