Troubleshooting
Problem
With IBM Tivoli Monitoring 6.3 Fix Pack 7 Service Pack 7 or later, Tivoli Enterprise Portal Server configuration does not complete.
The message "... runung InstallPresentation.sh" appears.
However, the message "... InstallPresentation.sh completed" dose not appear.
The message "... runung InstallPresentation.sh" appears.
However, the message "... InstallPresentation.sh completed" dose not appear.
Symptom
The following messages appears:
- logs/logs/kfwjras1.log
- logs/logs/kfwjras1.log
(xxxxxxxx.xxxxxxxx-(null)main:CTJVMController,0,"CTJVMController.com.ibm.TEPS.CTJVMDeployment.CTJVMController.cinit<>") The build level is:CJ063007.d2105a
(xxxxxxxx.xxxxxxxx-(null)main:CTJVMController,0,"CTJVMController.com.ibm.TEPS.CTJVMDeployment.CTJVMController.main(String[])") null
(xxxxxxxx.xxxxxxxx-(null)main:CTJVMController,0,"CTJVMController.com.ibm.TEPS.CTJVMDeployment.CTJVMController.main(String[])") java.lang.ExceptionInInitializerError
<< snip >>
Caused by: java.security.ProviderException: jgskit (Not found in java.library.path)
\tat com.ibm.crypto.plus.provider.IBMJCEPlus.e(IBMJCEPlus.java:138)
Cause
When the environment is upgraded to IBM Tivoli Monitoring 6.3 Fix Pack 7 Service Pack 7 or later, Java Runtime Environment is upgraded to 1.8.0 SR6 FP25 or later.
The Java Runtime Environment requires libraries under $KFW_EWAS_HOME$/java/jre/lib/icc.
The Java Runtime Environment requires libraries under $KFW_EWAS_HOME$/java/jre/lib/icc.
Environment
Between IBM Tivoli Monitoring 6.3 Fix Pack 7 Service Pack 7 and Service Pack 12.
Java Runtime Environment 1.8.0 SR6 FP25 or later.
Java Runtime Environment 1.8.0 SR6 FP25 or later.
Resolving The Problem
Add the library path with the following steps:
- Make a backup of file <install dir>/config/cq.ini.
- Open the file <install dir>/config/cq.ini with a text editor and locate the "LIBPATH=" statement.
- Append the following to the end of the LIBPATH string and save the file (make sure the leading colon character is included):
:$KFW_EWAS_HOME$/java/jre/lib/icc
Note: The library path is added by installing IBM Tivoli Monitoring 6.3 Fix Pack 7 Service Pack 13.
Document Location
Worldwide
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Document Information
Modified date:
30 November 2022
UID
ibm16842499