Technical Blog Post
Abstract
TCR 3.1x - Common Reporting icon missing in Dash
Body
After the installation of JazzSM 1.1.x and TCR 3.1x, i can happen that after the installation the Common Reporting icon on the left hand side is missing.
To bring up the Common Reporting icon, please try the following:
1) checked if TCR 3.1 is visible from the webinterface: (https://hostname:port/tarf/servlet/dispatch)
- if it's ok , go to step 2)
- if TCR is not visible or you can not access the Common Reporting webpage, please re-install TCR
- go to /IBM/JazzSM/profile/installedApps/JazzSMNode01Cell/isc.ear, and remove the cognosPortlet.war folder.
The presence of this folder can prevent removeDASHintegration.sh/bat to run successfully.
2) reinstalled the TCR (icon on the levet panel by:
a) cd /IBM/JazzSM/reporting/integration/dash
UNIX: ./removeDASHintegration.sh <user> <password>
Windows: removeDASHintegration.bat <user> <password>
b) UNIX: ./integrationDASH.sh <user> <password>
Windows: integrationDASH.bat <user> <password>
- the integrationDASH.sh/bat will create the cognosPortlet.war folder again in /IBM/JazzSM/profile/installedApps/JazzSMNode01Cell/isc.ear
3) restart the JazzSM server => login and see if the [Common Reporting] icon now visible on the left hand panel.
4) open the TCR and verify if everything works well
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ibm11082853