Installing an additional product or tier to an existing InfoSphere Information Server installation

Before you install an additional product or tier to an existing installation by using the InfoSphere® Information Server suite installer, use these instructions to install a new version of the Update Installer.

This file is an attachment to the support document, Updating IBM® InfoSphere Information Server, Version 11.7 with patches, fix packs, or other updates

When you install an additional product or tier after you install InfoSphere Information Server, you use the InfoSphere Information Server suite installer. The suite installer and the Update Installer share certain files. Therefore, you are required to install the latest version of the Update Installer before you use the suite installer.

The installation package contains a script that replaces the required files on the installation instance. Run the script on every computer that contains an installation instance and from which you will run the Update Installer.

To install a new version of the Update Installer on an installation instance:
  1. Download the latest version of the Update Installer at https://www.ibm.com/support/pages/node/6574447.
  2. Create a new temporary directory to contain only the files that you will extract from the Update Installer package. It is important that the temporary directory is empty. If you have other files in that temporary directory, the script that updates the Update Installer will copy those files along with the files from the Update Installer package.
  3. Extract the contents of the Update Installer package into the new temporary directory.
  4. Complete the steps for your operating system:
    • Linux, UNIX:
      1. Change to the temporary directory where you extracted the contents of the latest version of the Update Installer.
      2. Run updateImage.sh.
    • Windows:
      1. Log in as a user with administrator privileges to install update packages. Use the same user name that you used to install IBM InfoSphere Information Server to ensure that you have the correct privileges.
      2. Open a command prompt window.

        Windows 7, Windows 10, Windows 2012 & Windows 2016 must open an elevated command window. To install update packages, you must use a command window that is elevated to full administrative privileges.

        1. Click the Start menu.
        2. Enter cmd.exe in the Start Search box.
        3. Press Ctrl+Shift+Enter.
        4. Click Continue to accept the prompt asking for your permission to continue.
      3. Change to the temporary directory where you extracted the contents of the latest version of the Update Installer.
      4. Run updateImage.bat.
  5. When prompted, enter the location of the _uninstall directory in the directory of the installation instance. The default installation directories:
    • Linux, UNIX: /opt/IBM/InformationServer/_uninstall
    • Windows: C:\IBM\InformationServer\_uninstall

    After the script runs successfully, the installation instance of the Update Installer is updated with the new version of the Update Installer.