Troubleshooting
Problem
Symptom-to-FRU Index Beep Codes Error Codes This index supports PC Server 704 - Type 8650 computers.
Resolving The Problem
Symptom-to-FRU Index
Beep Codes
Error Codes
This index supports PC Server 704 - Type 8650 computers.
| Note | |
| Always start with 'General Checkout (QAPlus/PRO)´. |
The Symptom-to-FRU lists symptoms, errors, and the possible causes. The most likely cause is listed first. Use this Symptom-to-FRU Index to help you decide which FRUs to have available when servicing the computer. The POST BIOS displaying POST error codes and messages on the screen.
| Note | |
| For IBM devices not supported by index, refer to the manual for that device. |
Beep Codes
| Beep Code | FRU/Action |
| 1 Beep (Refresh failure) |
1. Check memory in J1, J2 2. Memory SIMMs 3. Memory Board |
| 2 Beeps (Parity can't be reset) |
1. Check memory 2. Memory SIMMs 3. Memory Board |
| 3 Beeps (First 64KB memory failure) |
1. Check memory 2. Memory SIMMs 3. Memory Board |
| 4 Beeps (Timer not operational) |
1. Check processor board 2. Check System Board 3. System Board |
| 5 Beeps (Processor failure) |
1. Reseat processor module 2. Processor Board 3. System Board |
| 6 Beeps (8042 gate a20 is off v_mode) |
1. Reseat processor module 2. System Board 3. Processor Board |
| 7 Beeps (Exception interrupt error) |
1. Check cables 2. Processor Board 3. System Board |
| 8 Beeps (Display memory read/write error) |
1. Check/Install Video RAM 2. System Board |
| 9 Beeps (ROM checksum error) |
1. Update BIOS 2. System Board |
| 10 Beeps (Shutdown register read/write error) |
1. System Board |
Error Codes
| Error Code | FRU/Action |
| 0002 (Primary boot device not found) |
1. Cables 2. Primary Boot Devices |
| 0010 (Cache memory failure, do not enable cache) |
1. Processor Module 2. Processor Board |
| 0015 (Primary output device not found) |
1. Primary Output Device |
| 0016 (Primary input device not found) |
1. Primary Input Device |
| 0041 (EISA ID mismatch for slot) |
1. Reseat EISA Adapter 2. Run SCU program 3. EISA Adapter |
| 0043 (EISA invalid configuration for slot) |
1. Reseat EISA Adapter 2. Run SCU program |
| 0044 (EISA configuration not assured) |
1. Reseat EISA Adapter 2. Run SCU program |
| 0045 (EISA expansion board not ready in slot) |
1. Reseat EISA Adapter 2. EISA Adapter 3. System Board |
| 0047 (EISA CMOS configuration not set) |
1. Run SCU program 2. EISA Adapter 3. System Board |
| 0048 (EISA CMOS checksum failure) |
1. Run SCU program 2. System Board |
| 0049 (EISA NVRAM invalid) |
1. Run SCU Program 2. System Board |
| 0060 (Keyboard is locked - please unlock it) |
1. Unlock keyboard 2. Keyboard 3. System Board |
| 0070 (CMOS time and date not set) |
1. Set time and date 2. Real-Time Clock Module |
| 0080 (Option ROM has bad checksum) |
1. Reseat adapter 2. Adapter |
| 0083 (Shadow of PCI ROM failed) |
1. Reseat adapter 2. Adapter |
| 0084 (Shadow of EISA ROM failed) |
1. Reseat adapter 2. Adapter |
| 0085 (Shadow of ISA ROM failed) |
1. Reseat adapter 2. Remove adapter |
| 0131 (Floppy Drive A:) |
1. Cable 2. Drive |
| 0132 (Floppy Drive B:) |
1. Cable 2. Drive |
| 0135 (Floppy disk controller failed) |
1. System Board |
| 0140 (Shadow of system BIOS failed) |
1. Reboot system 2. System Board |
| 0175 (CPU modules are incompatible) |
1. Use compatible processor modules |
| 0176 (CPU failure - Slot 1, CPU # 1) |
1. Reseat processor module 2. Processor Module 3. Processor Board |
| 0177 (CPU failure - Slot 1, CPU # 2) |
1. Reseat processor module 2. Processor Module 3. Processor Board |
| 0178 (CPU failure - Slot 2, CPU # 1) |
1. Reseat processor module 2. Processor Module 3. Processor Board |
| 0179 (CPU failure - Slot 2, CPU # 2) |
1. Reseat processor module 2. Processor Module 3. Processor Board |
| 0180 (Attempting to boot with failed CPU) |
1. Processor Module |
| 0191 |
1. Real-Time clock module 2. System Board |
| 0195 (CMOS system options not set) |
1. Run SCU program |
| 0198 (CMOS checksum invalid) |
1. Run SCU program |
| 0289 (System memory size mismatch) |
1. Run System Setup 2. Memory SIMM 3. Memory Board |
| 0295 (Address line short detected) |
1. Memory SIMM 2. Memory Board |
| 0297 (Memory size decreased) |
1. Run System Setup 2. Memory SIMM 3. Memory Board |
| 0299 (ECC error correction failure) |
1. Reseat memory and memory board 2. Memory Board 3. System Board |
| 0301 (ECC single bit correction failed, correction disabled) |
1. Reseat memory and memory board 2. Memory Board 3. System Board |
| 0302 (ECC double bit error) |
1. Reseat memory and memory board 2. Memory Board 3. System Board |
| 0310 (ECC address failure) |
1. Reseat memory and memory board 2. Memory Board 3. System Board |
| 0370 (Keyboard controller error) |
1. Reboot system 2. System Board |
| 0373 (Keyboard stuck key detected) |
1. Ensure nothing is resting on the keyboard 2. Keyboard |
| 0375 (Keyboard and mouse swapped) |
1. Swap keyboard and mouse |
| 0380 (ECC SIMM failure, board is in slot 1) |
1. Replace memory as indicated |
| 0392 (ECC SIMM failure, board is in slot 2) |
1. Replace memory as indicated |
| 0430 (Timer channel 2 failure) |
1. System Board |
| 0440 (Gate-A20 failure) |
1. System Board |
| 0441 (Unexpected interrupted in protected mode) |
1. Use correct device driver |
| 0445 (Master interrupt controller error) |
1. System Board |
| 0446 (Slave interrupt controller error) |
1. System Board |
| 0450 (Master DMA controller error) |
1. System Board |
| 0451 (Slave DMA controller error) |
1. System Board |
| 0460 (Fail-safe timer NMI failure) |
1. Adapter 2. System Board |
| 0461 (Software port NMI failure) |
1. Check software/device driver |
| 0465 (Bus timeout NMI in slot) |
1. Check adapter 2. Adapter 3. System Board |
| 0467 (Expansion board NMI in slot) |
1. Check adapter 2. Adapter |
| 0501 (PCI system error) |
1. System Board 2. Adapter |
| 0510 (PCI parity error) |
1. PCI device 2. System Board |
| 0710 (System board device resource conflict) |
1. Run SCU program |
| 0711 (Static device resource conflict) |
1. Run SCU program |
| 0800 (PCI I/O port conflict) |
1. Run SCU program |
| 0801 (PCI memory conflict) |
1. Run SCU program |
| 0802 (PCI IRQ conflict) |
1. Run SCU program |
| 0803 (PCI error log is full, the log will be cleared automatically) |
1. Rerun diagnostics |
| 0810 (Floppy disk controller resource conflict) |
1. Run SCU program |
| 0811 | 1. Check cables 2. System Board |
| 0812 | 1. Check cables 2. System Board |
| 0815 (Parallel port resource conflict) |
1. Run SCU program |
| 0816 (Serial port 1 resource conflict) |
1. Run SCU program |
| 0817 (Serial port 2 resource conflict) |
1. Run SCU program |
| 0820 (Expansion board disabled in slot) |
1. Run SCU program 2. Adapter 3. System Board |
| 0900 (NVRAM checksum error, NVRAM cleared) |
1. Run SCU program |
| 0903 (NVRAM DATA invalid, NVRAM cleared) |
1. Run SCU program |
| 0905 (NVRAM cleared by jumper) |
1. Run SCU program |
| 0982 (I/O expansion board NMI in slot) |
1. Adapter 2. System Board |
| 0984 (Expansion board disabled in slot) |
1. Run SCU program 2. Adapter 3. System Board |
| 0985 (Fail-safe timer NMI) |
1. Adapter 2. System Board |
| 0986 (System reset caused by Watchdog Timer) |
1. Adapter 2. System Board |
| 0987 (Bus timeout NMI in slot) |
1. Adapter 2. System Board |
Document Location
Worldwide
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Document Information
Modified date:
23 January 2019
UID
ibm1DDSE-43WNL9