Question & Answer
Question
What is the support schedule for the Content Platform Engine and IBM Content Navigator releases?
Answer
Content Platform Engine and IBM Content Navigator both follow the Continuous Delivery Support Model, which is described in the following technote: https://www.ibm.com/support/pages/node/738757
IBM has discontinued ECM Continuing Support, see https://www.ibm.com/support/pages/continuing-support-enterprise-content-management-ecm-products for more detail and a summary of the support options available for products covered by Continuing Support after its discontinuance on 30 June 2024.
ECM Continuing Support is being replaced with updated Extended Support options for the December 2023 releases as announced here: https://community.ibm.com/community/user/automation/blogs/euniq-nebo/2023/11/03/announcement-ibm-filenet-content-manager-5512-and?CommunityKey=2b67f465-a5fe-4a66-ad25-f5e767b607e3. Extended Support is described here: https://www.ibm.com/support/pages/node/7008589
The following tables show the key support dates for the Content Platform Engine and IBM Content Navigator releases. The acronyms used in the tables are spelled out in the Legend table at the end of this document. The first table shows the releases covered under the new support policy. The second table indicates the support dates for the older releases.
The Daeja Virtual viewer is embedded in IBM Content Navigator, as well as released as a stand-alone component. The terminal release of Daeja Professional is 4.1.5.2 IF039. As of IBM Content Navigator 3.0.14 Daeja Professional is no longer embedded in IBM Content Navigator.
Daeja Virtual updates are released regularly and the updates are also made available in IBM Content Navigator updates. The following technote details the Daeja support policy: https://www.ibm.com/support/pages/node/6583269
Refer to the Daeja Fix Information tab in the Fix Pack Compatibility matrix for a list of Daeja Virtual updates. The Fix Pack Compatibility matrix can be downloaded from https://www.ibm.com/support/pages/node/321543
Use the procedure in the following technote to update an IBM Content Navigator deployment with a different Daeja Virtual Viewer release: https://www.ibm.com/support/pages/node/289723
Component | Release | Release Date | End of Standard Support |
End of Initial Extended Support | End of On-going Extended Support |
End of Service |
CPE | 5.6.0 | 6/28/2024 | 9/30/2027 | 9/30/2028 | 9/30/2031 | Tbd |
ICN | 3.1.0 | 6/28/2024 | 9/30/2027 | 9/30/2028 | 9/30/2031 | Tbd |
CPE | 5.5.12 | 12/15/2023 | 9/30/2026 | 9/30/2027 | 9/30/2030 | Tbd |
ICN | 3.0.15 | 12/15/2023 | 9/30/2026 | 9/30/2027 | 9/30/2030 | Tbd |
Component | Release | LTSR | Release Date | End of Standard Support |
End of On-going Extended Support |
End of Service | Previous LTSR |
CPE | 5.5.11 | No | 6/23/2023 | 6/23/2024 | 9/30/2030 | 9/30/2030 | 5.5.8 |
ICN | 3.0.14 | No | 6/23/2023 | 6/23/2024 | 9/30/2030 | 9/30/2030 | 3.0.11 |
CPE | 5.5.10 | No | 12/16/2022 | 12/31/2023 | 9/30/2030 | 9/30/2030 | 5.5.8 |
ICN | 3.0.13 | No | 12/16/2022 | 12/31/2023 | 9/30/2030 | 9/30/2030 | 3.0.11 |
CPE | 5.5.9 | No | 6/24/2022 | 6/30/2023 | 9/30/2030 | 9/30/2030 | 5.5.8 |
ICN | 3.0.12 | No | 6/24/2022 | 6/30/2023 | 9/30/2030 | 9/30/2030 | 3.0.11 |
CPE | 5.5.8 | Yes | 12/17/2021 | 7/31/2025 | 9/30/2030 | 9/30/2030 | 5.5.4 |
ICN | 3.0.11 | Yes | 12/17/2021 | 7/31/2025 | 9/30/2030 | 9/30/2030 | 3.0.7 |
CPE | 5.5.7 | No | 06/25/2021 | 6/30/2022 | 9/30/2030 | 9/30/2030 | 5.5.4 |
ICN | 3.0.10 | No | 06/25/2021 | 6/24/2022 | 9/30/2030 | 9/30/2030 | 3.0.7 |
CPE | 5.5.6 | No | 12/18/2020 | 12/31/2021 | 9/30/2030 | 9/30/2030 | 5.5.4 |
ICN | 3.0.9 | No | 12/18/2020 | 12/31/2021 | 9/30/2030 | 9/30/2030 | 3.0.7 |
CPE | 5.5.5 | No | 06/26/2020 | 06/25/2021 | 9/30/2030 | 9/30/2030 | 5.5.4 |
ICN | 3.0.8 | No | 06/26/2020 | 06/25/2021 | 9/30/2030 | 9/30/2030 | 3.0.7 |
CPE | 5.5.4 | Yes | 12/12/2019 | 04/30/2023 | 9/30/2030 | 9/30/2030 | n.a. |
ICN | 3.0.7 | Yes | 12/12/2019 | 04/30/2023 | 9/30/2030 | 9/30/2030 | n.a. |
CPE | 5.5.3 | No | 06/28/2019 | 06/26/2020 | 9/30/2030 | 9/30/2030 | n.a. |
ICN | 3.0.6 | No | 06/28/2019 | 06/26/2020 | 9/30/2030 | 9/30/2030 | n.a. |
CPE | 5.5.2 |
No
|
12/13/2018 | 12/13/2019 | 9/30/2030 | 9/30/2030 | n.a. |
ICN | 3.0.5 | No | 12/13/2018 | 12/20/2019 | 9/30/2030 | 9/30/2030 | n.a. |
CPE | 5.5.1 | No | 6/28/2018 | 6/28/2019 | 9/30/2030 | 9/30/2030 | n.a. |
ICN | 3.0.4 | No | 3/14/2018 | 6/21/2019 | 9/30/2030 | 9/30/2030 | n.a. |
CPE | 5.5.0 | No | 12/7/2017 | 12/7/2018 | 9/30/2030 | 9/30/2030 | n.a. |
ICN | 3.0.3 | No | 12/7/2017 | 4/15/2019 | 9/30/2030 | 9/30/2030 | n.a. |
ICN | 3.0.2 | No | 9/29/2017 | 10/16/2018 | 9/30/2025 | 9/30/2025 | n.a. |
ICN | 3.0.1 | No | 4/2/2017 | 7/5/2018 | 9/30/2025 | 9/30/2025 | n.a. |
ICN | 3.0.0 | No | 12/16/2016 | 6/2/2017 | 9/30/2025 | 9/30/2025 | n.a. |
CPE | 5.2.1 | No | 10/31/2014 | 7/5/2019 | 9/30/2025 | 9/30/2025 | n.a. |
CPE | 5.2.0 | No | 3/15/2013 | 1/27/2017 | 9/30/2025 | 9/30/2025 | n.a. |
Legend
Acronym & Terminology | Meaning |
---|---|
CPE | Content Platform Engine |
GA | General Availability |
ICN | IBM Content Navigator |
Initial Extended Support | For a fee, one-year of critical fixes after Standard Support expires. |
LTSR |
Long-Term Support Release
|
n.a. | Not Applicable |
On-going Extended Support | For a fee, Support accepts cases and recommends existing fixes. No new fixes are created. |
Standard Support | Support accepts cases, provides functional and security fixes. Interim fixes and fix packs are made available. |
Tbd | To Be Determined |
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Modified date:
16 September 2024
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ibm16474273