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Starting Rhapsody on Linux results in "Failed to start Core Services" error

Troubleshooting


Problem

Attempts to launch IBM Rational Rhapsody in a Linux environment results in the error "failed to start Core Services: Failed to launch rpcss".

Cause

The Rhapsody environment is unable to resolve the local machine address and hostname.

Resolving The Problem

Perform the following as root:

  1. Open a terminal session

  2. Run hostname

    Note: You will need the name of the host for step 4.

  3. Run hostname -I

    Note: You will need the IP address for step 4.

  4. Edit the /etc/hosts file

  5. Add the following on the very last line of the file (after all localhost and ipv6 localhost lines):

    <IP address of the system>  <hostname from the 'hostname' command>

    Example:

    192.168.1.1 serverA

  6. Save and exit out of the /etc/hosts file

Launching Rhapsody will now start successfully.

[{"Product":{"code":"SSB2MU","label":"IBM Engineering Systems Design Rhapsody"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"General Information","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.5;7.6;8.0;8.0.3;8.1;8.1.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Product Synonym

Rational Rhapsody

Document Information

Modified date:
27 May 2022

UID

swg21643813

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