IBM Support

SOAR: IMAP detection failed

Troubleshooting


Problem

IMAP Detection Failed: Read Timed Out

Cause

This error could be because the IMAP username and password were not entered fast enough.

Resolving The Problem

Use the optional arguments in the script, and "Paste" the password as opposed to typing it out.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSA230","label":"IBM Security QRadar SOAR"},"ARM Category":[{"code":"a8m0z0000001jmrAAA","label":"Resilient Core-\u003ENotifications"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
25 August 2023

UID

ibm17028981