Troubleshooting
Problem
Attempts to schedule a report using IBM Maximo Asset management using BROS result in the error: psdi.util.MXApplicationException: BMXAA5480E - The report {report.rptdesign} of the {application} application failed to run.
Symptom
Instead of receiving an email with the attached report output, the user receives an email with the error
[INVENTOR] report..rptdesign
psdi.util.MXApplicationException: BMXAA5480E - The report
report.rptdesign of the INVENTOR application
failed to run.
null
at com.ibm.tivoli.maximo.report.birt.admin.ReportAdminService.runReport
(ReportAdminService.java:3342)
at com.ibm.tivoli.maximo.report.birt.admin.ReportAdminService.runReport
(ReportAdminService.java:3260)
at com.ibm.tivoli.maximo.report.birt.queue.ReportQueueManager.
runQueuedReport(ReportQueueManager.java:933)
at com.ibm.tivoli.maximo.report.birt.queue.ReportQueueManager.
runQueuedReport(ReportQueueManager.java:857)
at com.ibm.tivoli.maximo.report.birt.queue.ReportQueueManager.doWork
(ReportQueueManager.java:659)
at com.ibm.tivoli.maximo.report.birt.queue.
ReportQueueManager$ReportRunThread.attemptToRunReport
(ReportQueueManager.java:514)
at com.ibm.tivoli.maximo.report.birt.queue.
ReportQueueManager$ReportRunThread.run(ReportQueueManager.java:453)
Caused by: java.lang.NullPointerException
at com.ibm.tivoli.maximo.report.birt.admin.ReportAdminService.
deleteAllFilesFromFolder(ReportAdminService.java:3688)
at com.ibm.tivoli.maximo.report.birt.admin.ReportAdminService.
deleteFolder(ReportAdminService.java:3680)
Log will show:
3/2/18 7:53:57:290 CST] 00000100 WASSessionCor E SessionContext
checkSecurity SESN0008E: A user authenticated as anonymous has
attempted to access a session owned by
user:defaultWIMFileBasedRealm/CN=XXXXXXXXXXXXXX,OU=USER,OU=myou,DC=corp,D
C=company,DC=com.
Environment
websphere, bros
Resolving The Problem
clear the [Security integration] checkbox in Websphere.
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Document Information
Modified date:
17 June 2018
UID
swg22014496