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Schedule and release of the chained PO does not fail with no inventory in Sterling Order Management

Troubleshooting


Problem

Attempts to schedule and release chained PO does not fail with no inventory in IBM Sterling Order Managment.

Symptom

Steps to reproduce:

  1. Create an item I1 and adjust its inventory at vendor node V1.

  2. Create a drop ship order for 1 qty of item I1 with ShipNode as the Vendor node V1.

  3. Schedule the order. Order moves to Awaiting Chained Order Creation status.

  4. Create chained order for the order created in step 2 above using createChainedOrder API. A chained PO gets created and the order moves to Chained Order Created status.

  5. Now, adjust the inventory for Item I1 at Vendor node V1 such that there’s no inventory for I1 at V1.
    Ensure unplanned inventory is set to N.

  6. Schedule the chained order created in step 4 above.

    Result :
    Chained PO schedules and releases successfully.

    Expected:
    Chained PO should backorder as I1 has no inventory at V1.

Cause

The item configuration is incorrect.

Resolving The Problem

Steps to resolve:

  1. Go to catalog management-Products-Items-ITEM_NAME-Sourcing/Transportation tab,

  2. Ensure the flag Dont perform inventory check on schedule and release is set to No.

  3. Go to Application Platform-Process Modelling, right click on Purchase Order Execution process type and click on Details.

  4. Under Fulfillment Process Type Details Window, click on Inventory tab and ensure the following three flags are checked
    Allow inventory updates for the Seller Organization
    Allow inventory updates for the Buyer Organization
    Allow Inventory check during schedule and release

  5. Make sure that Inventory information is available flag is checked for the vendor node.
    Also ensure that a proper inventory organization has been specified for the Vendor node.

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Sterling Inventory Management","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"9.0;9.1;9.2;9.2.1;9.3","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
10 May 2022

UID

swg21697461

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