IBM Support

"The requested operation has failed. To see more information, click View Log" when try to launch Controller-on-Cloud

Troubleshooting


Problem

User tries to launch the Controller on Cloud product. User receives an error.

Symptom

The requested operation has failed. To see more information, click View Log. Contact the help desk and provide the log information.

[{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
12 October 2021

UID

swg21990541